Fraud Manager at Jumia Nigeria

Jumia is Nigeria’s number one online shopping destination where you can shop the widest selection of electronics, fashion, home appliances, kid’s items and more in Nigeria and have them shipped directly to your home or office at your convenience! We offer free nationwide delivery, free returns and have several convenient payment options to choose from, either with your debit/credit cards or cash on delivery. With affordable prices and great products, Jumia lets you enjoy an awesome shopping experience with your order sent directly to your doorstep. No muss, no fuss, super convenience guaranteed. We employ the best people, processes and technology to provide all our customers with authentic products and first-class services

We are recruiting to fill the position below:

Job Title: Fraud Manager

Location: Nigeria

Objective

• As Fraud Manager, you will be in charge of identifying and implementing a wide range of actions to prevent and manage fraud on the company’s platform.

Responsibilities

• Proactively identify fraud trends that may impact business goals and targets.
• Research internal and external data to identify risky behaviours and create strategies to minimize fraud.
• Optimise systems to achieve optimal acceptance rate while keeping fraud loss to a minimum.
• Develop and maintain machine learning models to detect fraud.
• Act as fraud subject matter expert towards other departments such as marketing and product development.
• Lead a regional team of senior fraud analysts.
• Ensure operational processes are adequate, documented and enforced (e.g. fraud monitoring, dispute management, KYC, chargebacks and protection policies).
• Conduct or coordinate investigations on suspected fraudulent activities and provide recommendations to management and/or respective law enforcement agencies.
• Report periodically to management in a clear and concise manner.
• Ensure necessary records and databases are maintained for regulatory, research and reporting purposes.

Competencies Required:

• Proactively identify fraud trends that may impact business goals and targets.
• Research internal and external data to identify risky behaviours and create strategies to minimize fraud.
• Optimise systems to achieve optimal acceptance rate while keeping fraud loss to a minimum.
• Develop and maintain machine learning models to detect fraud.
• Act as fraud subject matter expert towards other departments such as marketing and product development.
• Lead a regional team of senior fraud analysts.
• Ensure operational processes are adequate, documented and enforced (e.g. fraud monitoring, dispute management, KYC, chargebacks and protection policies).
• Conduct or coordinate investigations on suspected fraudulent activities and provide recommendations to management and/or respective law enforcement agencies.
• Report periodically to management in a clear and concise manner.
• Ensure necessary records and databases are maintained for regulatory, research and reporting purposes.

Qualification & Experience

• A BSc in Economics, Statistics, Accounting, Finance or equivalent from a recognised and accredited University
• Professional Qualification like CFE, ISACA, etc is an added advantage
• Minimum of 4 years’ experience working in a fast-paced corporate environment preferably in a similar role
• Experience in fraud management, high risk account management, internal audit, information security, management report, statistics
• Adequate knowledge of the E-commerce Industry

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online