Sigma Qualitas Recruits Head Information Technology Services (ITS)

Sigma Qualitas is a network of experienced consultants, with many years work experience in large multinational organizations and the public sector, for the purpose of giving consultancy services and training to clients across many industries.

We are recruiting for the position of:

Job Title: Head Information Technology Services (ITS)

Location: Lagos

Primary Responsibilities

The role is to provide vision and leadership for developing and implementing information technology initiatives. They will be required to provide, operate, and maintain computing and telecommunication facilities, equipment, and services that meet the needs of the organisation. The Head directs the planning and implementation of enterprise IT systems in support of business operations in order to improve cost effectiveness, service quality and business development. This individual is responsible for all aspects of the organization's information technology and systems.

• The Head of ITS is responsible for all aspects of information technology management and control, including supervision of information technology employees; budget preparation and management; recommendations for technical acquisitions; and development of guidelines, standards and procedures. The Head is charged with strategic planning, tactical action, and operational decision-making to fulfill the mission of the ITS department. The Head must possess initiative and drive, have broad relevant technical knowledge with good management expertise and have excellent interpersonal skills, written and verbal communication skills
• Provide leadership, vision, and management to the ITS department
• Oversee the revision of the IT Strategic Plan on an annual basis ensuring its coherence with the overall corporate strategic plan
• Hold regular departmental meetings to review strategic goals and initiatives, promote team building and work to provide growth paths for staff
• Supervise the on-going operations of the IT Governance providing quality and timely support to organisations employees concerning hardware and software needs
• Provide day-to-day supervision, conduct performance appraisals, and delegate work assignments for all IT personnel
• Assist in recruiting, hiring, and providing appropriate training for IT support staff
• Administer the department budget
• Establish infrastructure to support and guide divisions and departments in computing and information technology efforts
• Identify emerging information technologies to be assimilated, integrated, and introduced within the infrastructure
• Ensure that the organisation stays current and competitive with respect to IT infrastructure & services, choosing which initiatives to fund and how much to spend
• Assess new computing technologies and the feasibility of system enhancements to determine potential value for the organisation
• Supervise the ordering, acquisition, inventorying, and disposition of hardware and software
• Serve as primary contact with outside vendors in the generation of RFPs, bids, contracts, agreements, and other major vendor interactions
• Maintain the integrity and continual operation of networks
• Ensure the continual functioning of mission critical operations
• Maintain security and privacy of the information systems, communication lines, and equipment.
• Develop, review, and certify all It related risks ( business continuity and security)
• Oversee IT related aspects of all projects
• Clarifying the business role of IT, determining shared and enabling services
• Defining integration and standardization requirements
• Serve on planning and policy-making committees.

Skills & Experience

• A first degree in a Numerate or BEng, BSc, BTec, Science or Technology Only Required
• 15 years post National Service work experience (NYSC is mandatory)
• Post Graduate Degree Technology and MBA is an advantage
• Certifications in CISCO, Microsoft, Oracle, Quality, Project Management, Programme Management and IT Service Management are an advantage.
• Other Solutions Life Cycle certifications in IT best practices such as Microsoft Solutions Framework (MSF), Microsoft Operations Framework(MOF), Rational Unified Process(RUP), Quality Management, ISO or Six Sigma, TOGAF, Zachmann, SOA , ISO, ERM, IT Infrastructure Library(ITIL), COBIT SOA or ETOM, IT Security or Architecture are optional and of advantage.
• Proficient use of Microsoft Office, Outstanding Process and Systems Documentation, Attention to Detail, Highly Organised, Conflict Resolution, Presentation Skills, Excellent Communication skills, Highly Organised, Team Oriented and Leadership, High Tolerance for Stress, Problem Management (analysis and resolution), Customer Service Orientation, Relationship Builder, High level of Integrity, Time and Priority Management Skills, People Management and Negotiation skills. Superior analytical skills
• Of advantage 8 years, preferably in a Mobile Operator Network, Banking or IT Organisation
• Minimum 5 years Management Experience
• Must Demonstrate Core & Job Specific Competencies
• 5 years hands-on experience leading to an extensive and accurate knowledge of IT solutions including but not exclusive to ERP, BI, CRM, collaborative tools like SharePoint, DMS, HCM, SCM or Legacy Systems
• Service Management and Vendor Management Experience
• Systems/ Storage / Server Exposure
• IT Security, Risk and Architecture Exposure
• Software and Microsoft Automation Tools - Operations and Implementation
• Network, Infrastructure and VOIP Exposure

Application Closing Date
1st February 2013

Method of Application
Interested and qualified candidate should send CV and Application, including supporting document to: [email protected]

Required with your submitted CV are the following:

• Your current earning information, which you must be able to back
• up with an offer letter or bank statement and your DOB.
• Kindly note that we need the subject matter of your response to contain the Job Title you are interested in, your contact details should contain active phone numbers and email addresses.
• Please note short listing is based on the requirements in the given job descriptions below such as; qualifications required, years of experience, technology and industry exposure.