Government/Stakeholder Customer Complaints Officers at the Abuja Electricity Distribution Company (AEDC Plc)

The Abuja Electricity Distribution Company (AEDC Plc) one of the 11 privatized Electricity Distribution companies in Nigeria that operates in the following states; Kogi, Niger, Nasarawa and Abuja, is presently recruiting for the position below:

Job Title: Government/Stakeholder Customer Complaints Officer

Location: Nigeria

Job Description

• The officer for this role will service our forum office in the regions

Key Roles and Responsibilities
His/her duties shall include but not limited to:

• Coordinating the resolution of customer complaints coming through NERC, NERC Forum Office, CPC, or any other government agency.
• Acting as the interface between Regulatory Dept. and the Customer Care Dept. in the resolution of customer complaints coming through the regulator and other government agencies.
• Representing AEDC in all NERC Forum proceedings.
• Any other assigned duties.

Qualifications

• University degree (Law, Economics, Engineering) Additional Degree an added advantage.
• Minimum of 7 years working experience and at least 3 in the power sector.

Other Requirements

• Integrity and profesionalism
• Good interpersonal and Comunication skills
• Self motivation and self initiative
• Skills to do analyses and statistics
• Ability to work under pressure and meet deadlines

Application Closing Date
5pm GMT; 16th January, 2017.

How to Apply
Interested and qualified candidates should send their Applications including Curriculum Vitae and a cover letter to: Stakeholder.officer@ abujaelectricity.com The application should be emailed as stated above, the subject of your email should be position applied for. Failure to follow the instruction will lead to disqualification of your application.

The cover letter should be addressed to:
The MD/CEO,
Abuja Electricity Distribution Company Plc,
1 Ziquinchor Street, Off IBB Way
Wuse Zone 4,
Abuja, FCT,
Nigeria.

Attention: The Director, Corporate Services.

Note: Only soft copy of applications will be treated.