Customer Service Representatives at Red Star Express Plc

Red Star Express Plc, a licensee of FedEx Corporation is a leading logistics solution provider with offices in over 160 locations in Nigeria. Red Star Express offers a wide range of career options ranging from Sales, Marketing, Information Technology, Management, Customer Services etc.

We are an equal opportunity employer for all part-time and full-time positions. In addition, we have longstanding tradition of promotion within to encourage our people to develop and grow within the company.

We are recruiting to fill the position of:

Job Title: Customer Service Representative

Ref. Code/Job ID: CS2017
Location: Lagos
Job Level: Supervisory

Job Summary

• The Job Holder will perform activities required of a Customer Service Representative.

Job Description
The job holder will perform series of functions within the Customer Service Unit. This would include:

• Identify and assess customers needs to achieve satisfaction
• Front Desk Administration
• Provide relevant information on products and services.
• Generate sales leads
• Handle complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

Qualifications

• B.Sc/HND in any field.
• Max of 30years old.
• Must have at least 3 yearsrelevant work experience in a call center or retail sales etc.
• Must be willing to work anywhere in the Country.
• Multilingual ability will be an added advantage.
• Excellent oral and written skills.

Application Closing Date
15th February, 2017.

How to Apply
Interested and qualified candidates should:
Click here to apply online