Peoplesource Consulting - Our client, a fast growing recognised and respected name in the Nigerian hospitality and QSR industry.We are looking to recruit for our client, an experienced Manager with a proven background in the QSR industry with relevant and significant exposure to international brands, to fulfil this dynamic role.
We are recruiting to fill the position below:
Job Title: Restaurant Manager
Job ID: PPFRM 01 Location: Any City, Nigeria
Department: Operations
Reports to: Managing Director
Job Objective
The successful individual will contribute in the planning and organising of all the client’s manufacturing activities.
The incumbent will ensure that the outlet operates efficiently and profitably while maintaining the reputation and ethos of the client.
He/She must coordinate a variety of activities, be responsible for the business performance, quality standards and health and safety of the restaurant.
This role is both business-like and creative particularly in terms of marketing and business development, and involves combining strategic planning and day-to-day management activities.
Job Summary
We are looking to recruit for our client, an experienced and resourceful Restaurant Manager with a proven background in the QSR industry and with relevant and significant exposure to international brands, to fulfil this dynamic role.
The successful individual will have responsibilities including; maintaining the restaurant’s revenue, profitability and quality goals.
The individual will ensure efficient restaurant operation as well as maintain high production, productivity, quality and customer service standards. The successful candidate will also contribute in the planning and organising of all the clients manufacturing activities.
Key Roles and Responsibilities
Take responsibility for the business performance of the restaurant
Coordinate the entire restaurant operation, including front-of-house and back-of-house Deliver superior service and ensure absolute customer satisfaction
Analyse and plan restaurant sales levels and profitability
Organise marketing activities, such as promotional events and discount schemes
Prepare reports at the end of the shift/week, including staff control, food control and sales
Create and execute plans for department sales, profit and staff development
Set budgets or agree them with senior management
Plan and coordinate menus
Coordinate the operation of the restaurant during scheduled shifts
Recruit, train, manage and motivate staff;
Respond efficiently to customer queries and complaints;
Maintain high standards of quality control, hygiene, and health and safety;
Check stock levels, order supplies and prepare cash drawers and petty cash.
Recruit, train and supervise staff
Ensure compliance with licensing, hygiene and health and safety legislation/guidelines
Overseeing stock levels
Prepare and present staffing/sales reports
Job Dimensions:
As above
Any other tasks assigned by your Manager
Job Requirements
Ability to multi-task, and change priorities constantly as needed in a fast paced environment. Team working skills to be able to lead a team and be a part of it
The ability to work independently and confidently to make your own decisions;
Excellent interpersonal skills for diplomatically handling staff and customers
Strong written and oral communication skills for managing business admin and personnel matters.
Appraise personnels performance and provide feedback to keep them upbeat and productive
Estimate consumption, forecast requirements and maintain inventory
Track compliance with sanitation and safety rules and regulations
Control costs and cut waste
Successfully promote and publicize the brand
Nurture a positive working environment and lead by example as restaurant manager Good business awareness for achieving successful performance
Excellent customer service skills
Commercial awareness
Flexibility
Good interpersonal skills
Communication skills
Problem-solving skills
Organisational skills
Teamwork skills.
Experience and Qualifications
HND/BSc Degree holder in Business studies, Business, Management or Hospitality management.
Significant experience in the QSR industry with specific exposure to respected indigenous and foreign/international owned brand such as KFC, Debonairs, Dominos, Chicken Republic, etc
Minimum two (2) years relevant experience in the restaurant manager position.
Excellent communication skills (verbal and written).
Proven working experience as restaurant manager or restaurant general manager Demonstrated career experience in customer service management
Computer literacy and familiarity with restaurant management software
Strong leadership, motivational and people skills
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should send in their CV's and application letters to: [email protected] quoting the job title and reference above as subject.