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Head of Commercials at a Leading Commercial Bank - Michael Stevens Consulting

Posted on Fri 17th Feb, 2017 - hotnigerianjobs.com --- (0 comments)


Michael Stevens Consulting - Our client, a leading Commercial Bank, is recruiting to fill the position below:

Job Title: Head of Commercial

Location:
Lagos

Job Description
The Role:
  • As a corporate officer position, the CCO will report directly to the Head of the digital bank. He/she will be responsible for driving customer acquisition and retention through digital marketing, digital salesforce team and customer experience management
  • Lead strategic planning that will enable the digital unit to achieve its long-term customer acquisition and retention objectives, while achieving the maximum value from the customers.
Key Responsibilities
  • Setting and achieving of the commercial strategic objectives of the digital unit
  • Drive the achievement of customer acquisition and deposit targets.
  • Responsible for creating and delivering the short and long term marketing and customer acquisition plans including but not limited to digital marketing, salesforce and offline marketing
  • Provide oversight for brand marketing and acquisition, customer experience and digital products
  • Responsible for developing the pricing and positioning of the unit’s products
  • Customer lifecycle management and using advanced analytics to drive value from customers
  • Participate in the preparation of the business plans for the unit
  • Responsible for the implementation of preventive actions to assure the compliance with the budget
Qualifications
  • B.Sc/ BA from a reputable institution
  • A Masters Degree in Business Administration
  • Skills and Experience:
  • Minimum of 10 years commercial management experience (3-4 of which should have been in a similar role in e-commerce, telecoms, banking or related industries)
  • Experience in consumer segment marketing particularly focused on youths and mass segments
  • Extensive knowledge of digital marketing and acquisition, analytics and digital products
  • Retail banking experience would be a plus
  • Experience in developing product visions and customer journeys
  • Experience in building and managing successful teams that work well together, particularly cross-functionally
  • Strong strategic marketing, digital customer acquisition, field sales, lifecycle management and business development skills.
  • Good standing and assertiveness, with excellent team work attitude, with proven ability to influence and coordinate teams beyond his/her own department
  • Ability to deal with decision making processes in complex organizations
Application Closing Date
28th February, 2017.

Method of Application
Interested and qualified candidates should send their CV's to: [email protected] with the job title as subject.

  

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