Head Outsourcing at Etisalat Nigeria

Etisalat's vision is a world where people’s reach is not limited by matter or distance; a world where people will effortlessly stay in touch with family and friends; a world where businesses of all sizes can reach new markets without the limitations of distance and travel

Etisalat Nigeria is recruiting to fill the below position of:

Job Title: Head Outsourcing        

Location: Lagos,NG

Job Summary

• Develop and implement strategies and plans for the resourcing and management of outsourced roles
• Act as the key interface between HR and all other functional areas which require outsourced staff to support delivery of set business objectives
• Manage the relationship between the company and outsourcing partners.

Principal Functions

• Provide overall guidance and direction in the management of outsourced staff
• Design, develop and implement cost-effective strategies for the recruitment, training and managing of outsourced staff
• Oversee the implementation of the recruitment plan to meet the approved manpower requirements for outsourced staff
• Ensure compliance with relevant laws and regulations for effective outsourcing
• Establish and maintain relationships with key internal and external stakeholders
• Work in partnership with business units to understand key business drivers and needs as well as current and future challenges in terms of outsourced staff recruitment needs and other HR-related issues
• Assign responsibilities to subordinates and supervise them to ensure timely delivery
• Negotiate contract terms, fees and payment schedules with outsourcing partners and develop contracts and service level agreements for outsourcing partners
• Work with outsourcing partners to deliver an effective performance management system for outsourced staff including appraisals, confirmation, training and development interventions
• Identify employee relations issues and take appropriate action to address/ resolve issues or escalate to the Chief HR Officer (CHRO) where necessary
• Co-ordinate disciplinary cases and appeals to ensure timely resolution
• Handle industrial relations issues and relationships with labour organizations
• Provide inputs in the development of outsourcing partners HR policies relating to staff welfare, e.g leave, medicals, resignation, etc
• Work with outsourcing partners to ensure timely and accurate processing of all outsourced staff salaries and benefits, e.g leave allowance, transfer benefits, medical reimbursements, recreational benefits, etc
• Work closely with Finance to ensure timely remittance of outsourced staffs PAYE taxes and other statutory deductions
• Ensure maintenance of accurate outsourced staff records
• Conduct regular global and local best practice review and provide management with information on best practice in outsourcing management and governance
• Continuously review the activities of the unit to identify improvement opportunities
• Provide leadership and guidance to team members and manage subordinates performance towards the achievement of overall team objectives
• Monitor and control the budgetary needs of the unit
• Prepare and submit periodic management reports on the activities of the unit for management decision-making
• Perform any other duties as assigned by the CHRO

Educational Requirements

• First degree in a relevant discipline
• Postgraduate/ professional qualifications and/ or certifications in a related field will be an advantage

Experience Skills & Competencies

• Between eight (8) and twelve (12) years directly-relevant post-NYSC work experience, with at least most recent three (3) years in a managerial role.
• Ideal candidate must be able to demonstrate:
• Excellent experience in vendor management and outsourcing
• Strong project management and negotiation skills

Application Closing Date
30th March, 2013

Method of Application
Interested and qualified candidates should:
Click here to apply online

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