Female Front-desk/Clients Relations Executives at Ultra Media Solutions Limited

Posted on Tue 11th Apr, 2017 - hotnigerianjobs.com --- (0 comments)

Ultra Media Solutions Limited is a boutique corporate entity that specializes in a diverse range of business disciplines. The core of its operation revolves around Information and Communication Technology (ICT) Solutions, Entertainment and Training Services

We are recruiting to fill the position of:

Job Title: Female Front-desk/Clients Relations Executive

Location: Lagos

Job Description

Using customer service tools to answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding UMS group services.
Transmit information or documents to customers, using electronic mail, sms, phone call or social media platforms.
Receive payment and record receipts for services.
Process correspondence, training time-tables and other documents.
Manage day-to-day clients and company's social media accounts using advance digital management tools.
Plan, organize, direct, manage, and evaluate the customer service activities of UMS.
To be fully conversant with all Ultra Media Solutions Limited services, in order to give potential and existing customers accurate information in a professional and timely manner.
Resolve customer complaints and answer customers' questions regarding organizational policies.
Perform and/or direct day to day administrative tasks.

Criteria, Skills and Requirements

Developing specific goals and plans to prioritize, organize, and accomplish your work.
Good oral and written communication skills
Music have fantastic customer-relation. At UMS, we are highly customer-centric
Has good team spirit and work ethics
Must be proficient at using social/online media

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should send their CV's and applications to: [email protected]

Note:

1-week thorough training will be given to the successful candidates.
Ideal for candidates who reside in areas that have good proximity - Egbeda, Ikeja, Ogba, Ipaja, Abesan, Alimosho, Iyana Ipaja, Abule Egba, Ikotun, Idimu, Igando, Ketu and environs.

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