Willis Towers Watson is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, Willis Towers Watson has 39,000 employees in more than 120 countries.
We are recruiting to fill the position below:
Job Title: Business Analyst
Location: Nigeria
Job Description
This role is for a business analyst in Franco Africa team, delivering the LISA Functionality Enhancements programme.
This role is to work as a liaison among stakeholders in order to elicit, analyse, communicate and validate requirements for changes to business processes, policies and information systems.
Summarizes large amounts of information to understand business problems and opportunities in the context of the requirements, and recommends solutions that enable the organisation to achieve its goals.
Works with teams to help them understand and implement the solutions agreed in the business case document.
Supports the project and program managers.
Principal Duties / Responsibilities
Principal Duties / Responsibilities Manager of People / Individual Contributor:
Individual Contributor
Geographic Scope of Role:
Based in Franco Africa, with travel required between WTW offices
Budgetary and Risk Management Responsibilities:
None
Revenue Responsibilities:
None
Others:
Quality of analysis, allowing the business to make informed choices
Analysis:
Understands the factors and requirements that drive the business’ goals, objectives and work practices
Conducts detailed analysis across the TPA business areas
Facilitates workshops:
Work with stakeholders to identify business opportunities and / or issues and to ensure understanding and support for proposed solutions
Documents and presents process flows / diagrams, analyses and suggests improvements
Documents business requirements, prepares feasibility studies, and facilitates business process re-engineering and solution design
Proposes appropriate solutions to meet business goals, understanding the wider implications
Identifies options and assists more senior colleagues in determining the appropriate solution
Clearly defines measurable success criteria and articulates project benefits and costs using financial models to define current costs and to produce the financial savings for the business case and project costs to achieve the savings
Seeks knowledge and specialist skills outside own area of expertise, as appropriate to the project
Implementation:
Ensures throughout the lifecycle of a project, that the solution delivered is appropriate to the stated business need
Implement project solutions to time, cost, quality and scope
Align implementation activities with overall project / program outcomes
Build UAT Test scripts:
Supports the business throughout the testing and implementation of the solution, to realise all identified business benefits
Business Case:
Quantify costs and benefits of solutions and contribute to the creation of business cases
Contributes to the development of the project business case providing necessary detail on the existing operations, the benefit of any changes and the costs to be incurred to implement change
During delivery, advise if design or solution impacts the agreed project scope and produce a change requests as required in support of any required change
Project:
Advises the business as a subject matter expert in business analysis, data analysis, organisational design and systems requirements
Supports project managers in designing, planning and implementing change projects
Follows the governance and reporting process
Maintains awareness of current IT capabilities, future developments and industry trends
Qualifications
Bachelor's Degree or equivalent experience.
Knowledge, Skills, Experience:
Significant experience of successful Lean / Operational Excellence project delivery
Operations experience
Capable facilitator and trainer able to transfer learning and skills
Experience of working within financial services (insurance industry preferable)
Strong interpersonal and communication skills.
Cultural awareness and able to adapt style and approach to the country they are working in
Numerate and IT literate and a proficient user of Microsoft Office tools specifically: PowerPoint and Excel Experience of Process modelling tools (e.g. Visio) and any resource or financial planning tools
Useful to have experience of: project management tools (e.g. Microsoft Project)
Business Analyst preferably as part of business change
Experience of facilitating workshops and conducting interviews with stakeholders at all levels
Experience in documenting and presenting process flows / diagrams
Understanding of the organisation structure, functional interaction and roles and responsibilities
Understanding and experience of the full project lifecycle
Experience of the insurance/financial sector
Good knowledge of change management principles and methodologies with experience in role, process and systems transformations
Ability to find innovative ways of solving or pre-empting problems
Desirable: experience in project management.
Application Closing Date
Not Specified.
Method of Application
Interested and qualified candidates should: Click here to apply online