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IT's Your Life, Get The Best Out of It!

Hot Nigerian Job Search

Customer Relations /Front Desk Officers at Farmcrowdy

Posted on Thu 20th Apr, 2017 - hotnigerianjobs.com --- (0 comments)

Farmcrowdy,  is an agric-tech platform that gives Nigerians the opportunity to participate in Agriculture by connecting farm sponsors with real farmers for the purpose of producing high-quality farm produce. Our mandate is to empower rural farmers, contribute to food security in Nigeria and provide a healthy means of engaging people with Agriculture from a profit driven perspective.

We are recruiting to fill the position below:

Job Title: Customer Relations /Front Desk Officer

Location:
Lagos

Job Description
  • Customer Relations/ Front Desk Officer is to act as a liaison in providing product information to our clientele; manage large amounts of customer enquiries, identifying and assessing customer’s needs in order to achieve satisfaction.
Responsibilities
  • Front Desk Management
  • Manager customer enquiries via communication media channels (incl. of phone calls) assigned in order to provide appropriate information as directed by the Communications unit
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and with Farmcrowdy’s clientele base
  • Provide accurate, valid and complete information by using assigned software applications
  • Follow Communication procedures and guidelines
  • Take the extra mile to engage Farmcrowdy’s clientele
Requirements
  • Customer support experience as a client service representative
  • Familiarity with CRM systems and practices
  • Excellent phone contact handling skills and active listening
  • Excellent communication skills (both written & oral) & presentation skills
  • Ability to multi-task, prioritize and manage time effectively
  • Willingness to Learn
  • Goal Oriented Focus
  • Attentiveness
Application Closing Date
27th April, 2017.

How to Apply
Interested and qualified candidates should send a cover letter along with your CV to: jobs@farmcrowdy.com 

Note: The cover letter must include a recent passport photograph attached to the top right hand corner page of your cover letter.


 

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