Stanbic IBTC Bank Recruits Application Development Officer

Stanbic IBTC Bank  is a firm believer in technical innovation, to help us guarantee exceptional client service and leading edge financial solutions. Our growing global success reflects our commitment to the latest solutions, the best people, and a uniquely flexible and vibrant working culture. To help us drive our success into the future, we are looking for an experienced individual to join our dedicated team at our office.

Standard Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa's financial system for 150 years, and now spans 16 countries across the African continent.

We are recruiting to fill the above position of:

Job Title: Application Development Officer
Job ID: 10807

Job Description

• To provide first level support for all custom-developed applications and third-party applications provided by other vendors, and to contact the vendors involved whenever there is a need to carry out upgrades or fix a major error.
• Ensuring that all incidents are responded to and resolved within the required MTTR. Also ensure that calls are escalated and communicated to the required support area and user.
• To ensure that all reports relating to internal custom-developed applications are promptly generated and presented for review by appropriate individuals and departments.
• It is imperative that the necessary housekeeping takes place on a hourly/daily/weekly/monthly basis as per the job requirements.

Key Responsibilities

• Configure, install and support custom-developed applications as well as vendor-provided software
• Responsible for administration and monitoring of software systems and intranet web applications
• Administration of application servers
• Responding to and resolving incidents
• Provide backup and data restoration procedures
• Ensure 24-hour availability of applications and software systems

Key Performance Measures

• Percentage uptime of application systems and software
• Number of user-reported application-related issues resolved
• IT Audit rating by Internal Audit, Routine Control, and external audit
• No service impact
• Reduced number of incidents
• Successful implementations
• Meet deadlines
• Ensure that service disruptions due to system downtime are minimized.
• Professional assistance to large projects in relation to Application acquisition and deployment.
• Adherence to programming practice

Key Performance Measures

• Percentage uptime of application systems and software
• Number of user-reported application-related issues resolved
• IT Audit rating by Internal Audit, Routine Control, and external audit
• No service impact
• Reduced number of incidents
• Successful implementations
• Meet deadlines
• Ensure that service disruptions due to system downtime are minimized.
• Professional assistance to large projects in relation to Application acquisition and deployment.
• Adherence to programming practice

Required Skills and Qualifications

• B.Sc. Degree
• Project Management Certification
• Demonstrable Programming skills
• Demonstrable knowledge of Relational Database Management Systems

Problem Solving, Planning and Decision Making

• Set and ensure adherence to development methodology and procedures with regards to application deployment
• Resolve problems related to system and application availability.
• Resolve user issues related to software application usage.
• Develop applications to solve user-specific or department-specific IT-related problems
• Ensure processes are in place for minimizing system/application downtime
• Set procedures for backing up applications and related data.

Required Competencies

• Strong analytical and problem solving skills
• Excellent customer relationship and ability to manage client expectations
• Proven ability to work under stress in emergencies; flexibility to handle pressure coming from all directions simultaneously
• Strong team-orientated interpersonal skills; ability to effectively interface with a wide variety of people at all levels
• Self-motivated and able to work under little supervision.
• Logic and problem solving skills.
• Good communication skills.
• Ability to interact with users at all levels.
• Must be service oriented
• Ability to manage time and people
• Good project management skills

Application Closing Date
28th March, 2013

Method of Application
Interested and qualified candidates should:
Click here to apply online