New member? Register
  
 

Search Jobs by State



Administrative Jobs in Nigeria

Advertising Jobs Nigeria

Accounting Jobs in Nigeria

Auditing Jobs Nigeria

Arts Jobs in Nigeria

Agriculture Jobs in Nigeria

Architecture Jobs in Nigeria

Aviation Jobs in Nigeria

Automobile Jobs in Nigeria

Banking Jobs in Nigeria

Classified Jobs Nigeria

Computer & InfoTech Jobs

Customer Service Jobs

Civil Engineering Jobs

Cook Jobs

Database Jobs in Nigeria

Driving Jobs in Nigeria

Education Jobs for Nigerians

Estate Management Jobs

Electrical/Electronics Jobs

Engineering Jobs in Nigeria

ERP & SAP Jobs in Nigeria

Facility Mgt Jobs in Nigeria

Finance Jobs in Nigeria

Front Desk Jobs in Nigeria

Geology & Drilling Jobs

Government Public Service-

Hardware Jobs in Nigeria

Hospitality Jobs in Nigeria

Hotel Jobs

HR Jobs in Nigeria

Industrial Attachment (Internship)

Insurance Jobs in Nigeria

Internet & Work aHome Jobs

Java Jobs in Nigeria

Law Enforcement Jobs

Lecturing Jobs in Nigeria

Legal Jobs in Nigeria

Linux & Unix Jobs Nigeria

Marketing & Sales Jobs

Mass Communication Jobs

Maritime & Shipping Jobs

Medical & Healthcare Jobs

Military Jobs in Nigeria

Ministry & Parastatal Jobs

Computer Networking Jobs

NGO Jobs in Nigeria

Oil & Gas Jobs in Nigeria

Oracle Jobs in Nigeria

.Net Technology Jobs Nigeria

Personal Assistant Jobs

PHP & MySQL Jobs in Nigeria

Physician & Med Practioner

Public Sector/Service Jobs

Public Relation Jobs

Programming Jobs in Nigeria

Pri/Sec Sch Teaching Jobs

Real Estate Jobs in Nigeria

Research Jobs in Nigeria

Safety & Health Jobs

Secretarial Jobs in Nigeria

Security Jobs in Nigeria

Sales Jobs

Shipping & Maritime Jobs

Student Jobs in Nigeria

Mass Communication Jobs

Software Developer Jobs

System Admin Jobs in Nigeria

Teaching Jobs in Nigeria

Telecommunication Jobs

Unskilled Jobs Nigeria

Volunteer Jobs Nigeria

Web Developer Jobs Nigeria

Web Designer Jobs in Nigeria




Get Latest Nigerian Job Alert!
Enter your email below.

Delivered by FeedBurner







  
          Popular Jobs
Audacious Business Concept Limited Entry-level Job Recruitment (6 Positions)

Turbo Energy Nigeria Limited Fresh Job Recruitment (3 Positions)

Contec Global Infotech Limited Entry-level & Exp. Job Recruitment (6 Positions)

Bytesize Limited Fresh Job Recruitment (3 Positions)

Lagos State Government Undergraduate/Postgraduate Scholarship Awards Scheme

PricewaterhouseCoopers (PwC) Fresh Job Recruitment (12 Positions) - UPDATED

Flour Mills of Nigeria Plc Fresh Job Recruitment (21 Positions) - UPDATED

Catholic Relief Services (CRS) Fresh Graduate & Exp. Job Recruitment (10 Positions)

ValueFronteira Limited Fresh Job Recruitment (3 Positions)

Adexen Recruitment Agency Fresh Job Recruitment (6 Positions)

FHI 360 Fresh Graduate & Exp. Job Recruitment (22 Positions)

GDHRServices Company Fresh Job Recruitment (3 Positions)

Study in Birmingham City University - Meet BCU Delegate in Lagos, Abuja, Ibadan & Ghana

Human Leadership Resources Fresh Job Recruitment (3 Positions)

Olive Gate Hotels Fresh Job Recruitment (8 Positions)

Iyi Enu Mission Hospital Fresh Job Recruitment (4 Positions)

Prime Services FZE Fresh Job Recruitment (4 Positions) - Re-advertised

Solidarites International (SI) Fresh Graduate & Exp. Job Recruitment (7 Positions)

Benjamin Michaels Limited (BM) Fresh Job Recruitment (3 Positions)

Vodafone Nigeria Fresh Graduate & Mid-level Job Recruitment 2017

Vodafone Nigeria Graduate GET Program 2017

Givanas Cosmetics Nigeria Limited Fresh Graduate & Exp. Job Recruitment (5 Positions)

Workforce Group Fresh Graduate & Exp. Job Recruitment (15 Positions) - UPDATED

Prepclass Nigeria Limited Internship Recruitment (3 Positions)

Kranite Nigeria Limited Fresh Job Recruitment (4 Positions)

Hobark International Limited (HIL) Fresh Graduate & Exp. Job Recruitment (60 Positions)

COOPI Cooperazione Internazionale Fresh Job Recruitment (4 Positions)

Amaiden Energy Nigeria Limited Fresh Graduate & Exp. Job Recruitment (41 Positions) - Latest Opening

Lextorah Limited Fresh Job Recruitment (5 Positions)

Soroman Microfinance Bank Fresh Job Recruitment (6 Positions)

ARM Life Plc Fresh Graduate & Exp. Job Recruitment (8 Positions)

Accelerated Building Technologies Limited (C-LAP Project) Massive Nationwide Recruitment (Over 3000 Positions)

NCDMB Annual Oil & Gas Undergraduate Nigerian Content Essay Competition 2017

Lapresbon International Company Fresh Job Recruitment (5 Positions)

AIDS Healthcare Foundation (AHF) Fresh Graduate & Exp. Job Recruitment (8 Positions)

Google Business Internship Programme 2018

Cornerstone Staffing Massive Job Recruitment (Over 800 Positions) - UPDATED

International Rescue Committee (IRC) Fresh Job Recruitment (5 Positions)

Lorache Group Fresh Job Recruitment (3 Positions)

HNJ Exclusive: All-in-ONE Weekly Job Pack - October Week Two UPDATE!

HNJobs (Recap): Top Oil & Gas Job Opportunities - HNJ Exclusive

HNJobs (Recap): Top Management Trainee Job Opportunities Last Week!

HNJobs (Recap): Federal/State Government Job Opportunities - HNJ Exclusive

W-Holistic Business Solutions Entry-level and Exp. Job Vacancies (5 Positions)

SOS Children's Villages Nigeria Fresh Job Recruitment (6 Positions)

Nigerian Navy Direct Short Service Commission (DSSC) Massive Nationwide Recruitment 2017

Hobark International Limited (HIL) Fresh Job Recruitment (7 Positions) Latest Opening

Get your PMP / PRINCE2 Training for almost FREE

Tony Elumelu Foundation Entrepreneurship Forum 2017

Verite Microfinance Bank Limited Fresh Job Recruitment (5 Positions) - UPDATED


IT's Your Life, Get The Best Out of It!

Hot Nigerian Job Search

Entry-level Customer Relations Officer at Ibadan Electricity Distribution Company (IBEDC) Plc

Posted on Wed 17th May, 2017 - hotnigerianjobs.com --- (0 comments)

Ibadan Electricity Distribution Company (IBEDC) Plc - Headquartered in Ibadan is responsible for electricity distribution within the south western zone (Oyo, Ogun, Osun and kwara as well as some parts of Kogi, Ekiti and Niger states).

We are an organization with a focus on delivering excellent service to the customers and providing customer satisfaction through reliable power distributions.

We are recruiting to fill the vacant position below:

Job Title: Customer Relations Officer

Location:
Ibadan

Job Description
  • To effectively coordinate the distribution of IBEDC’s customer bills and facilitate revenue collection.      
Responsibilities
General:
  • Meter reading and management of meter reading books
  • Handling of service connection like application
  • Detecting illegal service connection
  • Reporting faulty/ defective meters
  • Legalizing non-registered consumers
  • Pursuing the collection of bad debts
  • Disconnection/ reconnection
  • Explaining estimated billings
  • Explaining sensitive issues such as tariff changes
  • Disseminating load shedding schedules
  • Other commercial functions
Specific:
  • Embarks on field trips to read customer meters for capture on approved billing/reading sheets and liaises with relevant departments to generate customer bills
  • Distributes customer bills within required timeframe - ensures timely and effective distribution of customer bills
  • Assist in meeting revenue targets for Business hubs - participates in revenue collection activities according to company policies and stipulated regulations to meet set revenue targets
  • Escalates revenue leakage issues to the relevant departments when identified e.g. illegal connections, tampering of meters, etc.
  • Establishes, develops and maintains business relationships with current customers to ensure high customer satisfaction
  • Identifies prospective customers (unregistered customers, new businesses, etc.) and ensures they are adequately captured in the customer database
  • Attends to customer queries/complaints on the field and escalates to proper channels to ensure such complaints are captured and addressed accordingly
  • Keeps abreast of market trends and supplies management with insights on customer needs, problems, interests and innovative ways for service delivery
  • Get customers both old and new on metering including the CAPMI scheme.
Qualifications and Requirements
Educational Qualification:
  • A good Bachelor/OND or equivalent in any field. Social Sciences, Arts, Administration is preferred.
Experience
  • At least 2 years of experience in a marketing role (esp. field based distribution) - Desired
  • 1 - 3 years experience - Required
Competence Requirements:
  • Understanding of the business of IBEDC and related businesses in the electricity sector
  • Strong Customer Relation Management skills
  • Strong problem solving and analytical skills
  • Good interpersonal, persuasion, negotiation and communications skills
  • Knowledge of billing/collection practices, procedures
  • Proficient in the use of Microsoft Office suite and relevant billing applications utilized by IBEDC
  • Good analytical and numerical skills with the proven ability to pay attention to detail.
  • Goal Oriented.
Application Closing Date
4th June, 2017.

How to Apply
Interested and qualified candidates should:
Click here to apply online


 

Comments (0)


Post a Comment
Name: *
Email: *
Comment: *