Graduate NYSC - Customer/Client Service Personnel at an Online Communications Company

An Online Communications Company, operational for three years, with the aim of being the foremost online communications company in Africa would be hiring for 3 Key Positions. Our services include developing Web and Mobile Applications, Website development, Brand Conceptualization, online consultancy, internet marketing and Social Media Management.

We are recruiting to fill the vacant position below:

Job Title: Graduate NYSC - Customer/Client Service Personnel

Location: Ogba, Lagos.

Job Tasks and Responsibilities

• Perform customer verifications
• Process orders, forms, applications and requests
• keep records of customer interactions and transactions
• Record details of inquiries
• Update and change customer information
• Document all customer interactions
• Serve as a link between customers and the organization
• Ensure all records are accurate and update
• Identify opportunities and make suggestions based on Customer needs
• Communicate the product line strategy to the customer
• Enforce strict product line organizational interfaces and organizational procedures
• Manage customer requirements
• Obtains client information by answering telephone calls; interviewing clients; verifying information.

Required Skills and Qualification

• Must already be serving as NYSC in Lagos for the next 8 months and above,(if not your application will not be considered)
• Excellent Spoken communication skills.
• Excellent Use of the computer
• Excellent Customer Service, Problem Solving, Market Knowledge, Documentation Skills.
• Knowledgeable in Resolving and Multi-tasking.
• Bachelors or HND degree (2'1 or equivalent).
• Not more than 28 years
• Broad knowledge on IT products and Services
• Good numerical and writing skills

Application Closing Date
30th June, 2017.

How to Apply
Interested and qualified candidates should send their applications and CV's to: [email protected] with the position you are applying for as the title of your mail. If not, your application will not be considered.