MTN Nigeria - The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.
We are recruiting to fill the vacant position below:
Job Title: Brand & Communications Manager
Location: Lagos
Division: Enterprise Business Unit Core Purpose of the Job
To provide professional marketing communications planning inputs to the creation and maintenance of the MTN Nigeria Enterprise Business strategy and plan that will deliver shareholder value.
To plan Enterprise Business marketing communications within the framework of an agreed strategy, meeting operational targets for revenues, profitability and customer satisfaction.
Job Summary
Developing and implementing Enterprise Solutions Processes that are aligned to achieving all elements on the business score card.
Participate in the review of Business Processes (headcount, process optimisation, etc)
Take appropriate managerial action to ensure targets are met or exceeded when routinely monitored
Set targets for marketing communications expenditure against revenues, based on industry best practice, and monitor marketing communications performance.
Serve the Division’s internal customers and provide solutions to improve the customer experience.
Strategic Partnerships with leadership team to drive awareness on expected behaviours and impact on non-compliance on bottom line results and company image/reputation.
Network and build solid relationships with internal units and relevant third and develop a close working relationship with relevant information sources to provide an integrated service.
Maintain effective working relationships with internal and external suppliers to enhance solutions and provide long-term and sustainable service and competitive advantage.
Review market and internal conditions and develop marketing communications strategy for enterprise solutions products and services
Develop marketing communications plans for profitability and revenue targets
Routinely track and monitor progress against targets and take appropriate managerial action to ensure targets are met or exceeded.
Plan advertising campaigns, promotions and events and evaluate effectiveness of all communications campaigns against agreed targets and objectives.
Ensure full compliance with telecommunications license provisions, sector regulations and competition laws.
Report and monitor marketing campaigns and events, and ensure that they are within agreed budgets, and are supported with appropriate communications.
Ensure full integration of quality management processes within all activities of Communications Planning and ensure full compliance with telecommunications license provisions, sector regulations and competition laws.
Coach and train the team to ensure understanding of the objectives and goals of the department, awareness of set targets/requirements and regularly review their training needs.
Review performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.
Education
A first degree - Preferably in the social sciences or marketing
Experience
Minimum of 3 years’ experience in a Marketing Communications role