Graduate Relationship Officer at Dragnet Solutions Limited

Posted on Tue 18th Jul, 2017 - hotnigerianjobs.com --- (0 comments)

Dragnet Solutions Limited - Our client, a 3rd Party Logistics Service Provider of Shipment, Clearing & Freight Forwarding services, is currently looking for suitably qualified candidates to fill the position below:

Job Title: Relationship Officer

Location: Nigeria

Job Description

We are looking to engage a young Graduate Relationship Officer for our Relationship Management Unit.

Key Responsibilities

Develop close relationships with Customers, Vendors and manage clients
Grow the individual client business through continuous interaction and persuasion
Serve as the escalation point on Customs related matters/queries and ensure prompt resolution
Proffer solutions to escalated customer service issues
Attend regular scheduled meetings with clients to discuss service improvement strategies and documentation
Responsible for negotiation of suitable clearing rates with new clients
Ensure agreed rates, terms and credit days are maintained in clients transactions
Play an active role in developing new service plan to fit customer requirements
Monitor client satisfaction through customer experience measurement
Working with Credit controller to ensure accurate invoicing of clients with adherence to contract and payment terms.
Updating clients on status as well as delivery schedule of a shipment
Perform customer research and profiling to identify and captialize on unmet market needs
Ensure adequate file estimation, customer billing, resolution of invoicing issues and invoice approvals
Ensure accurate weekly activity reports on job progress are sent to Customers
Executing vendor- efficiency customer surveys and analyzing results

Skills Requirements

Clear verbal and written Communication skills
Time Management skills
Management of personal emotions
Ability to listen closely to Customers
Strong customer focus
Persuasion skills
Ability to handle surprises and manage situations calmly

Other Requirements:

Minimum of 1 year experience in a similar role
Experience working with a logistics clearing and forwarding company and knowledge of import Shipping documentation and Client Account Management will be an added advantage.
Competence in Microsoft office products, most especially Excel is a must.

Salary Range
N 50,000 - N 70, 000.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Sorry, this listing is no longer open.

Share this job:

Dangote Cement Plc HEMM Operators Training Programme

Nigeria Police Force (NPF) Massive Job Recruitment (29 Positions)

Federal University of Environment and Technology, Koroma / Sakpenwa Massive Graduate and Exp. Academic and Non-academic Job Recruitment (260 Positions)

Ahmadu Bello University (ABU) Massive Graduate and Exp. Academic and Non-academic Job Recruitment (286 Positions)

Erisco Foods Limited Job Recruitment (9 Positions)

Federal University of Technology and Environmental Sciences, Iyin-Ekiti (FUTESIYIN) Massive Academic and Non-academic Job Recruitment (248 Positions)

Nigerian Content Development and Monitoring Board (NCDMB) Oil and Gas Field Readiness Training Program (10,000 Openings)

Federal University Oye-Ekiti (FUOYE) Massive Graduate and Exp. Academic and Non-Academic Job Recruitment (384 Positions)

Nigerian Air Force List of Successful Candidates for Direct Short Service Commission Course (DSSC) 34 / 2025 Zonal General Aptitude Test

MTN Global Graduate Development Programme - Nigeria 2026

Dangote Cement Management Trainee Programme 2025

Access Bank Plc Entry Level Training Program 2025

Ecobank Nigeria Entry Level Development Programme (ELDP) 2025

Nigerian Army Massive Recruitment for Trades / Non Tradesmen & Women Nationwide (90 Regular Recruits Intake)

Shell Petroleum Development Company (SPDC) Job Recruitment

Comments (0)

Post a Comment

Name: *
Email: *
Comment: *