Hotel General Manager at a Reputable Small Boutique Hotel /Guesthouse - ProDiverse Nigeria Limited

Posted on Thu 10th Aug, 2017 - hotnigerianjobs.com --- (0 comments)

ProDiverse Nigeria Limited - Our client is a highly exclusive reputable small boutique hotel /Guest house located in Abuja, is currently seeking to recruit suitably qualified candidates to fill the position below:

Job Title: Hotel General Manager

Location: Abuja

Job Description

We are looking for an experienced Hotel Manager to oversee the daily operations of the hotel as well as provide strategic direction.
You will plan and supervise the activities of a small workforce to ensure the smooth and profitable running of business.
It is important for the hotel manager to be involved in all aspects of the hotel operations.
You will be just as responsible for dealing with complaints as for strategizing and preparing reports.
You will be a key person of reference for employees and clients as well as external vendors.
The hotel manager must be able to guide the employees to work as a well-functioning team.
Therefore, the ideal candidate will be a team player and an effective leader, able to set examples and foster a climate of cooperation.
The goal is to enhance customer retention and provide excellence in customer care and expand our clientele by strengthening the hotel’s reputation

Responsibilities

Supervise work at all levels (receptionists, kitchen staff, maids, office employees etc.) and set clear objectives,
Plan activities and allocate responsibilities to achieve the most efficient operating model;
Manage budgets/expenses, analyze and interpret financial information and monitor sales and profits;
Develop and implement an intuitive and efficient marketing strategy to promote the hotel’s services;
Communicate with customers when appropriate (welcome them in the facilities, address their complaints, find solutions to problems, offer information etc.) ;
Deal with maintenance issues, shortages in staff or equipment, renovations etc.
Collaborate with external parties such as suppliers, travel agencies, event/conference planners etc. Inspect facilities regularly and enforce strict compliance with health and safety standards

Requirements

Proven experience of a minimum of 3 years as Hotel Manager or relevant role ,
Fluency in English with highly developed communication skills ;
Knowledge of other languages is a plus
Understanding of all hotel management best practices and relevant laws and guidelines
Working knowledge of MS Office;
Knowledge of hotel management software (PMS) is an advantage Excellent customer service skills as well as a business mindset
Demonstrable aptitude in decision-making and problem-solving
Reliable with an ability to multi-task and work well under pressure
Outstanding leadership skills and a great attention to detail

Qualification

Degree in Business Administration, Hotel/Hospitality Management or relevant field.

Salary
Competitive.

Application Closing Date
30th August, 2017.

Method of Application
Interested and qualified candidates should send their CV's to: [email protected] Using the "Job Title" as subject of the mail.

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