Customer Service Manger Vacancy

A foremost indigenous company operating in the food, beverage and tobacco sector in the Nigerian economy is seeking  to fill:

 Job Tittle: Customer Service Manager(REf: HR/ADM/csm/002)

Key Responsibilities:
The appointee will amongst other things be responsible for:

• Develop and maintain a readily available and up-to-date customer database.
•   Handle customer complaints and keep accurate up-to-date records of discussions or correspondence with customers.
• Visiting customers to provide a one-to-one service delivery.
• Develop, build and maintain a strong bonding relationship from customers to company products.

Qualifications:
The Suitable candidate must possess:

• HND or B.Sc in Social Sciences, MBA will be an added advantage
• Minimum of 7 years experience (in managerial position) in FMCG and not more than 40 years.
• Good leadership and motivational skill
• Interpersonal skills and result oriented
• Must be computer literate. with a valid drivers' license.

Application Closing Date:
21st May 2013

Method of Application:
Interested candidates should forward their hand written applications, photocopies of their credentials and detailed curriculum vitae, providing full details of contact telephone numbers/address (Not P. O. Box).to:
The Human Resource Manager,
P.M.B.21410 ,Ikeja

Candidates are kindly advised to  quote the reference number of the position applied for at the top left Corner of the envelop.