Carrier Sales Partner at MTN Nigeria

MTN Nigeria - The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.
Job Title: Carrier Sales Partner

Division:Enterprise Solutions
Location: Lagos

Reporting To: Strategic Accounts Manager Carrier Sale

Job Description:

• Build an indepth knowledge of the customers’ operating environment, business drivers, ambition, issues, problems and obstacles in order to develop and implement solutions to meet their strategic corporate needs.
• Maintain excellent partnership,relationships with customers, based on trust and an indepth understanding of the customers’ business.
• Increase MTN market share by achieving set target through the acquisition of new accounts as well as development and maintenance of current accounts
• Assist customers in understanding the value proposition and differentiations of MTN data product and service offerings.
• Account for the fulfillment of the sales process from lead generation to bill delivery.
• Log all customer requests for service, queries and complaints, escalate and troubleshoot where necessary.
• Conduct research on potential customers and their disposable income using the data mining system.
• Seek new clients and create more business opportunities daily, from existing clients so as to Increase company revenue.
• Carry out continuous analysis of relevant industries, to identify new prospects or opportunities for the corporate sales department.
• Prepare and present all corporate sales weekly and monthly reports, contractual documentation and status reports according to MTN quality standards.
• Effectively maintain the required multi-lateral relationships with customers thereby ensuring continued loyalty and support.
• Forward planning for the organization in terms of service demand, operational roll out, capacity take up and working capital

Job Conditions: Normal MTNN working conditions May be required to work extended hours Tool of Trade Vehicle will be required for the Job

Required Skills:

• First degree in Business Administration, Commerce or any other related discipline
• 4 years work experience
• Experience in the sales environment of a telecommunications company, preferably customer facing
• Must demonstrate use of consultative selling and closure of complex sales either directly or through 3rd party partnerships
• Exposure to strategic planning
• Experience in sale of wholesale and international capacity
• Must have demonstrable track record of sales and revenue growth within the telecoms industry
• Selling at ‘C’ Level within the telecoms environment
• Must have proven experience of high level, high networth negotiations
• Must exhibit professional presentation skills and persuasive communications skills
• Knowledge of functions & operations of the telecommunications industry.