Client Service Executive at Philly and Mools Group

Philly & Mools is a privately owned company managed by certain individuals in response to the growing and vibrant auto sector in the Nigerian economy. A member of the Philly and Mools Group, the automobile company has been able to achieve this by selling new cars and first class imported used cars which represent our passion for quality, character and a combination of strength and style in the execution of our sales.

Philly and Mools Group is recruiting to fill the above position:

Job Title: Client Service Executive

Location: Lagos
Town or City: Ikeja (Lagos)
Sector: Transport
Permanent/Contract: Permanent, Full time
Experience: 3 years

Job Description:

• Manage the long and short-term business development goals, objectives and targets as part of the department’s planning and budgeting process.
• Work in line with the Chief Marketing Officer on visitation/activity and schedule/plan to facilitate realisation of the departmental targets on a timely basis.
• Conduct extensive market research and intelligent gathering of customers and competitors information.
• Source for clients and generate leads for sales or partnerships.
• Collate and analyse sales data and generate periodic sales reports for the attention of the Chief Marketing Officer.
• Responsible for direct and indirect sales while ensuring sales targets contribute to the overall company’s revenue targets per period.
• Maintain proper records of customers’ transactions.
• Resolve customers' complaints promptly on sales or other related transactions.
• Maintain high standards of customer service and cordial relationship with customers.
• Ensure walk-in customers enjoy excellent customer service by providing assistance in selecting the right merchandise that suites their needs.
• Liaise with new and existing customers on issues affecting sales and customer satisfaction.
• Promote the company brand and endeavour to enhance the company’s image through appearance and behaviour.
• Attend workshops, trade shows, seminars and other networking events for the sales department to keep up-to-date on changes in the industry and to meet prospects.
• Prepare achieved activity and performance reports on a timely basis, for the attention of the Chief Marketing Officer and other relevant parties.
• Perform other duties as requested by the Chief Marketing Officer or Chief Operating Officer.

Application Closing Date
7th June, 2013

How To Apply
Interested and qualified candidates should send CV to: jobs@phillyandmools.com with job title as subject.