Front Desk/Cashier Officer at a Confectionery Company - Enroyale Global Services Limited

Posted on Tue 19th Sep, 2017 - hotnigerianjobs.com --- (0 comments)

Enroyale Global Services Limited - Our client, a Confectionery company, is recruiting suitably qualified candidates for the position below:

Job Title: Front Desk/Cashier Officer

Location: Abuja

Job Description

The candidate is responsible for receiving and attending to customers in a professional and friendly manner; welcome them to the bakery and attend to their inquiries.

Duties and Responsibilities

Ensure outstanding customer care at all times.
Provide customers with information on freshly baked products and their ingredients
Maintains a friendly, cheerful and courteous demeanour at all times.
Resolve customer issues, complaints, and problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service.
Ensure that clients make payment for services before they exit the restaurant
Keep clear records of payments received and make detailed notes of balance payments
Check companies emails and respond to them accordingly; draw the attention of management to certain mails when necessary
Communicate with your supervisor, informing them of clients’ bookings, needs and complaints.
Take up other duties as assigned.

Qualifications and Skills

Applicant must have a minimum of HND or equivalent with a minimum of two (2) years’ relevant experience in a customer facing role.
Proficient in English (oral and written)
Excellent phone etiquette
Excellent communication skills
Multitasking ability
Possess retentive memory to remember bookings
Ability to pay attention to details
Ability to maintain orderliness.
Strong communication and people skills
Customer service orientation

Salary
30,000

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should send their applications and CV's to: [email protected]

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