After Sales Operations Manager (Automobile) at Coscharis Group Limited

Coscharis Group Limited - We are a reputable conglomerate with strong presence in automobile (having franchise of premium cars/vehicles) and with business interests in other major sectors of the economy and recently, we have ventured into commercial agriculture

We seek creative, talented and result-oriented individuals who are focused and career minded. At Coscharis group, you will have endless possibilities of receiving technical, products and sales training(Locally and Abroad), career development and rewards for your contributions to the company’s growth.

We are recruiting to fill the position below:

Job Title: After Sales Operations Manager (Automobile)

Location: Lagos

Key Responsibilities

• Candidates for this position will be responsible for identifying after sales weaknesses and areas of improvements;
• Implementation and management of improvements in administration of the workshops;
• Interface between customers and the workshop personnel;
• Ensuring that the complaints of the customers are attended to using best practices ;
• Management of incentives programmes for after sales;
• Implementing core processes of after sales department;
• Ensuring the recovery of break down vehicles and timely fixing by the workshop;
• Making sure that work flows through the workshop effectively and that targets and deadlines are achieved to pave way for customer satisfaction etc

Qualifications /Experience

• Must have expertise in operations of after sales in a reputable automobile company, have a strong customer focus and be able to ensure that objectives are delivered.
• Be able to deal with cost management, budget and expenditure, productiveness and performance levels.
• Ability to provide practical solutions to problem is a must
• Must possess strong communication skills (verbal and written) and be computer literate.
• B.Sc / HND in Mechanical/ Electrical Engineering with at least seven years hands-on experience in handling after sales operation of a well structured automobile company

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online