Retail Sales Manager at School Kits Limited

School Kits Limited is a leading professional school outfitting firm and a one-stop shop for a wide range of requirements for students from pre-school age through the secondary (High) school age. School Kits Limited commenced business in 2000 and has experienced significant growth for the years becoming a credible brand within the school supply industry in Nigeria.

We are recruiting to fill the position below:

Job Title: Retail Sales Manager

Location: Lekki, Lagos

Job Description

• As the Retail Sales Manager, you are responsible for overseeing the running and overall operational success of the Store assigned to you.

Duties and Responsibilities

• Acquaint subordinates with product knowledge and software training where necessary
• Manage/Motivate Retail Sales Executives and support staff to meet or exceed sales targets
• Assign workers to specific projects such as cleaning, rearranging of stocks, receiving new inventory or restocking based on the frequency
• Keep track of stock ordering through inventory management software
• Give daily, weekly and monthly update on sales activities- items in most/ least demand, customer preference and market trends- to head of Supply Chain department
• Attend to customer inquiries (including but not limited to school clients)
• Deal with customer Queries, resolution of complaints and escalate when necessary
• Maintain awareness of market trends and monitoring what competitors are doing
• Manage petty cash expense at the outlet
• Keep abreast of developments within the Lekki metropolis
• Train and develop the staff working under you (leadership and personnel effectiveness)
• Attendance Register to be kept and monitored for all reporting staff
• Ensure the overall cleanliness of the outlet
• Monitor the re-order level of inventory for your outlet
• Take ownership of the outlet

Qualifications

• Must have a minimum of B.Sc or HND in any social science field
• Have a maximum of 4 years retail experience in a managerial role
• Candidate must be dynamic and self-led

Skill and Competence:

• Leadership: You must be able to lead and motivate your team
• Communication: excellent communication and people skills is very essential
• Customer service: Customer pays the bill. You must have a strong commitment to customers and ensure you get familiar with them on name basis as much as you can
• Familiarization: it’s very important you and your team are very familiar with the items on display- prices, functions and value proposed for the client
• Sales: everyone that walks into the store is a potential customer, you must be able to make a sales pitch that eventually leads to sales
• Decision making ability: It’s very important you are fully informed about the company’s policy and retail guidelines, to enable you make decisions as it concerns the business
• Responsibility: You must develop a sense of responsibility towards all company property- items for sale, generator, water supply, environment cleaning, refuse disposal, furniture and fitting, computers and accessories
• Ability to work under pressure especially during the peak period and handle challenging situations
• Personal attributes: Confident, Self-driven and Enthusiastic.

Application Closing Date
3rd November, 2017.

How to Apply
Interested and qualified candidates should send their Applications and CV's to: [email protected]