Manager Fraud Prevention and Support at Stanbic IBTC Bank

Posted on Wed 12th Jun, 2013 - hotnigerianjobs.com --- (0 comments)

Stanbic IBTC Bank - provides the essential foundations for our constantly evolving range of financial products and services. Risk is often the business unit that acts as the vital link in the powerful relationships we enjoy with our clients worldwide, and this division is now seeking an exceptional Head of Audit to help us build on our success. Because you will work with colleagues across the business, you need to be an independent thinker, with exceptional analytical and communication skills, as you will organise and negotiate measurable solutions to fulfill challenging targets, and support our corporate business objectives.

We are recruiting to fill the above position of:

Job Title: Manager Fraud Prevention and Support

Job ID: 11529
Location Nigeria

Job Purpose
Assist the Head fo FCC Stanbic IBTC with the development and implementation of a fraud prevention and detection plan to adequately mitigate fraud risk in Stanbic IBTC.

Key Responsibilities
Manage, lead, provide guidance and facilitate fraud awareness initiatives rolled out to countries –

Develop, implement and manage fraud prevention and detection initiatives in Nigeria
Provide guidance and network within the various areas within the Bank and externally to develop fraud detection methods
Proactively determine high risk business units and potential internal fraud and operational risks
Assist in proactively facilitate the early detection of fraud
Execute and co-ordinate annual Fraud Prevention & detection plan
Analyse Fraud Losses and Special Investigation reports to mitigate risk through proactive fraud prevention initiatives
Provide effective loss and risk management through proactive detections and prevention interventions
Loss analysis and mitigation through fraud prevention initiatives.

People Management

Develops and maintains an open communication channel with FCC team in country and support staff to foster teamwork
Facilitates the views of the team members, resolves issues raised by the team and escalates issues if required and provides feedback to teams on an ongoing basis.
Promotes a culture where the values of the Bank are “lived” and maintained
Fostering a climate of self-development, learning and personal growth

Fraud Awareness

Fraud Hotline and Ethics Line – Management and promote in line with Group specific plan
FraudStop Programme – Create ongoing awareness through constant awareness creation and communication to countries. Monitor and manage special FraudStop campaigns

Risk and Loss Management

Highlight control deficiencies to the Business stakeholders.
Minimise reputational risk by interfacing with relevant parties.
Apply knowledge and experience to identify fraud, risk and highlight to management.

Reporting and Support

Provide monthly MIS on FraudStop Programme, Fraud initiatives developed and implemented in country, number of staff trained and fraud presentations conducted by country FCC.
Attend External Stakeholder’s meeting and build relationships – Nigerian Electronic Fraud Forum (Neff), Special Fraud Unit (SFU) of the Nigeria Police Force, Fraud Awareness Working Group (FAWG)
Operational Risk and Compliance Committee (ORCC) Meeting & Reports
Investigations support:
- Extract information from systems that is relevant, accurate and reliable to the case allocated for E.g.:
  - Statements [VAF/Card/HL/SAP/BDS]
  - Demographics [VAF/Card/HL/SAP/BDS]
  - Online Searches
  - Credit Bureaux’s
- Obtain original documents required for the investigation of the cases.
- Conducting preliminary investigations in order to provide investigators with direction on where to focus their investigation.
- Profile individuals and business identified as subject of investigations.
- Identify further relationships between subjects and suspects using available data and systems.
- Tracing of transactions passing through accounts, analyzing data obtain in order to have a clear view/ understanding of subject’s account/s activities and account behaviour.
- Liaise with other Banks investigation enquiries relating to staff and customers who are under investigation
- Processing of Indemnity forms to retrieve blocked fraud funds from other Bank
- Frauds & Forgeries Reports to CBN, NDIC, FITC and CIBN and armed robbery return to the same Institutions
Dismissed and Terminated Staff Report to CBN, NDIC, FITC, CIBN
MasterCard Safe-online fraud reporting
Visa Fraud reporting
Actioning of Master Card and Visa alerts issued on suspected compromises identified where it is suspected that Stanbic IBTC card details could be at risk.
Processing of letter of invitation and booking of meetings for expatriate visitors.
Logistics and travel arrangements for visiting GFCC Staff
BAC reports and meetings
Supervision of VRM fraud alert
actioning and analysis
Response to CBN,NDIC,CIBN queries on fraud and forgeries in the Bank
Action Subpoenas from EFCC, Police, Courts

Key Relationships
External Relationships

Establish good relationship with all country employees, departments, support structures etc. through continuous communication, support and fraud prevention interventions.

Internal Relationships

Establish good relationship with other business units within Centre through ongoing communication and engagement.

Performance Measures

To successfully gather intelligence and convert it into actionable fraud prevention initiatives
Provide effective and efficient support and MIS to FCC management

Required Skills and Qualifications

Tertiary qualification (B.Sc./B.A) or Banking examinations desirable
A sound grounding in general banking
Computer literate

Required Competencies
Experience

5 - 10 years general banking experience

Personal Competencies

Embodies the values of the Group: Displays integrity and commitment towards Group values; follows defined codes of conduct and ethical principles in a manner that supports ethical organizational and social norms.
Analytical: Identifies and analyses patterns and trends, sees the relationship between cause and effect, has an enquiring mind
Observant: Alert, is quick to identify potential opportunities, notices the details of situations and is in touch with the local environment
Critical: Good at probing the facts, challenges assumptions, sees disadvantages.
Forward planning: Prepares well in advance, enjoys setting targets, and plans activities.
Innovative: Generates ideas, shows ingenuity and thinks up solutions, creates opportunities for others to innovate within the agreed organisational processes
Detail Conscious: Likes to get every detail right, methodical and organized, precise, accurate, neat and tidy with paperwork, systematic
Conscientious: Sticks to deadlines, completes jobs, and perseveres with routines.
Consultative: Encourages others to contribute, consults, listens and refers.
Resilient: Unruffled by difficult situations, rarely upset by criticism, emotionally controlled.
Resourceful: Displays practical ingenuity is skilled at devising expedient and practical solutions without help.
Persuasive: Is convincing with arguments, negotiates, and changes the opinions of others.
Time Management skills
Ability to deal with conflict
Assertiveness skills
Delegation
Good communication skills both written and oral
Drive
Results orientated: Strongly motivated to compete and achieve impressive results, strives to improve, has a “can do” attitude and enjoys challenges.
Change Orientated: Accepts and adapts to change, enjoys doing new things, seeks variety, prefers novelty to routine
Team player: Enjoys working in a team, is supportive of and patient with others.
Good verbal communication
Demonstrate sound judgement
Ability to think laterally

Problem solving

The incumbent needs to understand operational, criminal and fraudulent issues related to crime. These are complex in nature and independent of geography, requiring investigations and intelligence gathering capability within and outside the borders of SA.
The incumbent needs to be creative with innovative fraud prevention solutions.

Planning

Ability to deliver results within agreed time frames
Monthly planning and reporting – month end reporting of FraudStop MIS and fraud awareness initiatives. Monthly feedback to relevant stakeholders and BU’s related to MIS.

Working Condition

The Jobholder will be subject to the normal working hours.
The jobholder needs to be flexible in terms of time and be able to work in various locations

Application Closing Date
25th June, 2013

Method of Application
Interested and qualified candidates should:
Click here to apply online

Sorry, this listing is no longer open.

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