ICT Supervisor in a Reputable Company

A reputable company seeking for proactive, focused, intelligent, resourceful and professional candidate to fill the position of an:

Job Title: ICT Supervisor

Location: Port Harcourt

The right candidate shall supervise our client’s core ICT Business Support activities to ensure fit for purpose ICT Services Delivery by in-house and third party service providers

Roles & Responsibilities

• Effectively supervise the operations and resources of the ICT Unit following industry best practices
• Define, develop and periodically review techniques to improve the ICT Service Delivery
• Develop working relationships with various departments to ensure that ICT resources
• Ensure that the established ICT governance and compliance policies and procedures are efficiently and effectively utilised to ensure business continuity are effectively and professionally practiced
• Ensure that services being provided by third party service providers are not only within the terms of their respective SLA but meets and preferably exceeds expectations
• Prepare progress and other reports to management in a timely and professional manner

Some of the Services to be covered

• WAN, VSAT, LAN, Radio Networks and links; inter and intra Location Telephone Network
• Service Subscriptions Telephone, Blackberry, Internet, DSTV etc
• Server/System Administration, Data Backup and recovery systems
• Email services, Website and other hosted systems
• Database and other Application Support Services
• End User Helpdesk Support/incident management services

Qualifications

• A good first degree in Electronic or Computer Engineering or any other relevant field
• An appropriate post graduate qualification shall be an added advantage
• ITIL V3 Certification or similar shall also be an advantage

Experience & Skills

• Dynamic ICT Professional dedicated to ensuring quality ICT Service Management
• Possess a focused and professional attitude to work
• Have a minimum of 5 years of cognate experience in ICT Support Services delivery
• Possess superb analytical and trouble shooting skills with occasional requirement for physical involvement
• Possess good knowledge of Server administration and networking
• Be proactive; a fast learner; possess keen communications and inter-personal skills
• Have the ability to work without supervision and under pressure
• Possess excellent abilities to lead, manage and develop sub-ordinates

The work scope may require occasional travel and the periodic need for extended work hours

Remunerations, terms and conditions
Negotiable but quite attractive

Application Closing Date
27th June, 2013

Method of Application
Interested and suitably qualified candidates should send their application letters and curriculum vitae to:
recruitment@dsi-integrated.com