Graduate Customer Care Agents in a Telecommunications Company

A Telecommunications Company requires the services of intelligent, friendly, vibrant, charming and presentable young female and male graduates to work in two new Call Centers opening soon in Abuja and Port Harcourt.

Job Title: Customer Care Agents

Locations: Abuja and Port Harcourt

Responsibilities:

• Attending to customers over the phone.
• Providing information and resolving customers’ issues.
• Escalating customers’ queries to appropriate units for prompt resolution.
• Capturing customers’ details on the system.

Qualifications:

• B.Sc or HND in any field.
• Must have completed the National Youth Service Corps Programme.

Requirements:

• Not more than 30 years of age.
• Excellent spoken English.
• Fluent spoken Hausa for Abuja and Pidgin English for PH
• Good communication skill.
• Excellent interpersonal relations and attitude.
• Friendly disposition, charming character and amiable personality.
• Must be computer literate.

Application Closing Date
5th August, 2013

Method of Application:
Qualified candidates should e-mail their resume (preferably with a scanned passport photograph) to: customer.agents2013@yahoo.co.uk
with “Abuja CC” or “Port Harcourt CC” as subject of email

Only shortlisted candidates will be contacted.