Job Title: Examinations Officer
Location: Abuja
Purpose of job:
To support Examination Services in Nigeria in delivering Schools exams and to maintain them at the highest professional standards as set out in the British Council’s EQS (Examination Quality Standards), examinations boards and partners.
Context and Environment:
The post holder will be part of a team of 4 in Lagos who administer the growing Schools Exams business ensuring quality and compliance as well as control of income and expenditure to deliver on target. Delivery will be in Lagos with approximately two sittings per year. This role will support the delivery of exams in Abuja and Port Harcourt, in addition to other administrative duties.
Main Duties and Responsibilities:
As Schools Exams Officer, the post holder will be line managed by the Examinations Services Manager, Nigeria. She/he will be responsible for:
Administration of examinations in Abuja
Overseeing the taking delivery of examinations materials and checking them prior to exams commencing, packing and returning scripts daily, maintaining logs appropriately.
Exam delivery
Delivering Examinations on test days
Post-Examination administration
Secure and accurate despatch of test answers and materials to the examination board
Venue Staff
To be part of the recruitment, training and monitoring team for venue staff.
Schools support
To assist in planning teacher training events for attached and potential attached schools.
Marketing & Customer Service
To assist Schools Exams Manager in collecting qualitative and quantitative marketing data in order to contribute to the marketing action plan and support business development
Finance
To comply with Contract and Procurement standards.
Experience
- Dealing with customers and enquiries in a service environment.
- Providing and monitoring service within quality standards.
- Data entry and clerical work: working quickly and accurately to tight deadlines.
- Experience of handling and reporting on payments from customers. Experience of delivering examinations in a timely and secure manner.
- Experience of training groups of people.
Qualifications
- A first degree or equivalent, or substantial experience in examination delivery.
- A qualification in examinations management.
- A teaching qualification.
Application Closing Date
Monday 5 August, 2013
How to Apply
Please read through the Exams officer Abuja profile. Download and complete the British Council application form. To help you understand and complete the application form, read through the ‘How to complete the application’ document on the jobs page. Listed within the role profile document, you will find a number of listed ‘behaviours’ and ‘skills and knowledge’. Evidence against those criteria will need to be provided in your role application form. To help you understand those criteria, we have provided a ‘behaviours’ and ‘generic skills’ dictionary at the top of the jobs page.
Completed application forms should be sent to hposts@ng.britishcouncil.org no later than Monday 5 August, 2013. Please ensure the subject of your mail is “Exams Officer Abuja”.
Only applications received on the British Council application form will be considered and only short-listed candidates will be contacted.
The British Council is committed to a policy of Equal Opportunity and Diversity and welcomes applicants from all sections of the community. We guarantee an interview to disabled candidates who meet the essential criteria.
