Graduate & Experienced Ticketing Agents, Reservation Officer / Travel Agent in an International Company

Posted on Fri 20th Sep, 2013 - hotnigerianjobs.com --- (5 comments)

An International Company requires applicants for the following Position:

1.) Reservation Officer/Travel Agent

2.) Ticketing Agent

Location: Port Harcourt

Job Description

All applicants for the above mentioned positions must be well spoken, outgoing, friendly, enthusiastic, vibrant and financially motivated.
Good Communication skills to work with public.
Fluent in writing and speaking English

Responsibilities:

Will be the first person to greet the customer, you are expected to be clean, neat in appearance in accordance with airline standards.
Efficiently handle customers and their queries achieve personal targets and contribute to the overall team revenue, yield and volume targets
Handle issues, re-issuing and re-validation of clients PNR in Amadeus and Sabre
Comply with the organisation’s reservation policies and procedures and standards of customer service (i.e. handling guest problems, answering telephone enquiries within 3 rings, pre-flight checks, timeliness, grooming, courtesy etc.)
Keep self-up-to-date on airlines rules, policies and procedures
Will handle ticket sales for all airlines currently operating in Nigeria.
Produce the daily and monthly sales report in Microsoft Excel and Word

Qualification and Requirements

Minimum degree in any discipline
1-3 years work experience
Candidates should have good communication skills Candidates should be able to work with little or no supervision
Candidates should be energetic and dynamic

Application Closing Date
2nd October, 2013

Method of Application
Interested candidates should send their CV to:

Port Harcourt Office:
7, Nsirim Crescent,
Off Sani Abacha Road,
G.R.A, Phase 3, Port-Harcourt,
Rivers State.

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