Student Accommodation and Welfare Manager at Kaplan International Colleges

Kaplan International is the international division of Kaplan Inc., one of the world’s leading providers of lifelong education. With its origins dating back to 1938, Kaplan Inc. is owned by Graham Holdings, formerly the Washington Post Company and is now one of the world's largest education business, with revenues of 2.5 million in 2011 and approximately one million students studying each year across 500 locations in 30 countries. Kaplan International's activities span a network of more than 40 English language schools across the English-speaking world, a broad suite of higher education programmes in UK, Asia Pacific and Australia and a professional and vocational training operation in Australia and Asia Pacific. We have a strong track record in the development of successful partnerships and the establishment of new education initiatives. We draw on a highly effective network of agents and our own admissions teams to recruit students from over 100 countries.

Background
The US Pathway Program (USPP) is a ground breaking transnational education partnership between Kaplan International (KI) and a consortium of seven leading North American universities (CNAU), chaired by Northeastern University (NEU). Currently in its fifth year of delivery in China, the programme has enabled over five hundred Chinese students to progress to their sophomore year in top universities in the United States. The newest centre of operation is located on Victoria Island, Lagos, Nigeria.

Job Title: Student Accommodation and Welfare Manager

Location: Victoria Island, Lagos, Nigeria
Part-time position/ Immediate start
Application Deadline: 6/12/2013

Job Description:
Student Accommodation and Welfare Manager

The Role
We are looking for a Student Accommodation and Welfare Manager to be responsible for overseeing student accommodation and student welfare, interacting with UK and US offices and working with students in Lagos.

Main responsibilities and functions:

Accommodation

• To manage the provision and stock of student accommodation
• To manage the payments and to be responsible for the accurate assessing of relevant invoices prior to them being passed for payment
• To manage the system of regular accommodation inspections and to ensure that the service delivered is that which has been contracted; to provide training to others in how to carry out inspections
• To ensure residences meet both health & safety criteria and internal quality standards

Welfare

• To establish and maintain a pro-active welfare system within the school
• To liaise with, train and lead all other staff in regards to welfare issues
• To set up areas for the display of welfare information and ensure easy access for all students to such welfare information; to ensure that welfare information in the welcome pack is up-to-date and accurate
• To set and develop regular group welfare sessions available to all students
• To develop and maintain a welfare database so that students can be helped in finding external advice and support

Candidate profile

• Graduate level preferred
• Previous experience of working in hotels/ student accommodation/ education providers required
• Knowledge of UK/International student standards
• Experience of working in a fast moving, service led-environment
• Knowledge of the needs of international students and experience of working with international students
• Ability to work effectively under pressure and to tight deadlines, as well as managing several tasks simultaneously
• Excellent interpersonal and communication skills
• Well organised
• Self-motivated
• Sound IT skills including MS Office and Excel and experience of working with databases

Application Closing Date:
6th December, 2013

Application method:
Please apply with a CV and covering letter highlighting why you believe you are suitable for this role, via our online form at:
Click here to apply