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Country Director at Marie Stopes Nigeria (MSN)

Posted on Thu 19th Dec, 2013 - hotnigerianjobs.com --- (0 comments)


Marie Stopes Nigeria (MSN) is  a result oriented non-Governmental organisation, which uses mordern management and marketing techniques to provide family planning, reproductive and sexual healthcare and allied services. MSN’s goal is to meet the needs of underserved Nigerians and drammatically improve access to the use of family planning and other reproductive health services. MSN is a member of the Marie Stopes International Global Partnership which operates in over 40 countries worldwide

Marie Stopes International delivers quality family planning and reproductive healthcare to millions of the world's poorest and most vulnerable women. We want to make sure that women have a choice when it comes to having children and because we employ and train local people, we are able to work in some really remote and difficult places.

Our clinics in Nigeria offer a range of reproductive health services, including a wide range family planning services, emergency contraception, pre and post natal care, diagnosis and treatment of STIs, pregnancy testing, voluntary counselling and testing (VCT) for HIV, ultrasound and laboratory services. Our Outreach teams travel to hard to reach areas of Nigeria, to provide access to a range of contraceptive services to those who need them the most. In addition to these services we have social franchisees that are already operational in Enugu and Anambra States, South East, Nigeria. Social franchising is one of the innovative ways in which we are connecting the under-served clients with the family planning and reproductive health services they want and need.

We have also teamed up with government and existing private healthcare providers to increase access to high quality care for the under-served communities in Nigeria. In the first year of the project, 22 franchisees have been trained with a view to increasing this number to 50.

Marie Stopes International’s 8,500 staff members work in over forty countries.

MSN seeks entrepreneurial leaders with an interest in using private sector approaches for international health and development to serve as Country Directors

Job Title: Country Director

Location:
Abuja
Reporting to: MSN Board of Trustees & MSI Regional Director

Job Description
The Country Director is a key leadership position responsible for the overall strategy, management (programmatic, financial, and administrative), and development of our national family planning and sexual and reproductive health (SRH) programmes. They lead skilled, professional country teams to deliver life-saving services through clinical centres, mobile outreach teams, social franchising and social marketing. The Country Director prepares and executes annual budgets, marketing plans and work plans; plans and develops new business opportunities; oversees financial, administrative and logistical resources; ensures adherence to MSI minimum standards; and assures quality operations in line with annual and long-term strategic goals and objectives. The Country Director manages for results, valuing and rewarding high performance, accountability, speed and efficiency and innovation, while keeping the client at the heart of everything we do.

The Country Director is MSN’s senior representative in the country of assignment. They work closely with governments, donors and other key stakeholders to overcome barriers that prevent women and men from accessing safe, affordable, reliable family planning and other sexual and reproductive health services.

Take your management skills and commercial expertise with an interest in using private sector approaches for international health and development to the cutting edge of the global development sector, and join Marie Stopes Nigeria as Country Director of our local
affiliate programme in Nigeria, and help us transform the lives of millions.

As Country Director you will be responsible for the overall strategy, management and development of our national family planning and sexual reproductive health programme in Nigeria. You will lead a skilled team of professional teams to deliver life-saving services through clinical centres, mobile outreach teams, social franchising and social marketing. You will prepare and execute annual budgets, marketing plans and work plans: develop and plan new business opportunities, oversee financial administrative and logistical resources to ensure these adhere to MSI minimum standards and assure quality operations are in line with annual and long term strategic goals and objectives.

To be successful in this role you will have previous experience in a senior management and leadership position with a track record of achieving results and driving growth. International experience is essential, ideally gained in developing nations. You'll have good facilitative skills and be able to use quantitative evaluation to measure success and meet KPIs. As a leader, you won't just have gravitas - your team members will find you approachable and responsive to their needs. Through your skills and experience, combined with the right aptitude, you could be the person helping us become an even more efficient, more successful social business - improving the lives of millions in the process.

Responsibilities

Business planning
  • Design, deliver and lead the country programme strategic and annual
  • business planning
  • Position MSI as a sector leader contributing to national strategy and goals
  • Designs and delivers a comprehensive country marketing strategy and plan to build the brand of choice by using robust audience data, competitor analysis and other market data.
  • Develop and deliver a robust business model ensuring the ongoing growth of healthy income streams including innovative financing.
Measure
  • Robust strategic and business plans with stretch targets in place
  • Key Performance Indicators and targets achieved
  • MSI’s service delivery models, studies and impact metrics shared with others and inform national strategy in the sector.
  • A real understanding of our clients and their needs and delivering quality, value and relevant services and products for our clients
  • An increase in our brand awareness.
  • Clear, consistent communication and messaging both internally and externally
  • The use of audience data to make informed decisions in building the brand
  • Mix of income streams
  • Business model includes strategy for increasing earned income
  • Government controls
  • Social insurance
  • Vouchers
External relations and fundraising
  • Build strong partnerships with government, health professionals, businesses, peer agencies and community.
  • Foster relationships with traditional and non traditional donor representatives
  • Oversee new business development.
  • MSI presence at key national and regional forums
  • Partnerships forged with key stakeholders
  • Donors see MSI as partner and sector thought leader
  • Resources mobilized in line with country strategy.
  • Proposals and budgets reflect MSI’s focus on results, quality and value for money.
  • Success rate rises for competitive bids.
  • Budgets reflect full direct and indirect costs.
Quality operations
  • Lead in the adoption of innovative solutions to improve productivity and increase effectiveness of delivery channels
  • Promote evidence based decision making and support operational research to better understand our clients and barriers to access
  • Ensure robust systems and processes are in place to support operations,
  • drive productivity and deliver results.
  • Ensure clinical quality of care is maintained at all times; support QTA process and lead Medical Advisory Team meetings for continuous quality assurance.
  • Ensure full donor contractual compliance at every stage of the project cycle.
  • Positive attitudes to learning and adapting/ changing demonstrated
  • MSI’s quality tools used to monitor and adjust program delivery methods
  • Evidence to action metrics
  • Quantitative service results and efficiency indicators.
  • OD assessment.
  • Client exit surveys, outreach audit, and clinical quality audit
  • Timely, accurate reporting
  • Results and budget burn rates monitored and adjustments made
Finance and governance
  • Improve the bottom line though revenue growth and increased efficiency
  • Base strategic and annual business plans on sound financial and statistical performance data.
  • Ensure strong financial management
  • Ensure robust internal controls are in place.
  • Meet governance requirements of the country programme entity/entities
  • Income to cost analysis
  • Cost per service
  • Monthly Finance Management Reporting Pack
  • Cash flow forecasts
  • Project Status Reports
  • Financial Country Assessment Tool (FCAT) results
  • Unqualified external and internal audit results
  • MSI financial scorecard Local registration requirements met
  • Governance requirements met as per the constitution/nature of the entity
  • Ensure programme adheres to local statutory obligations
  • Annual returns and reports submitted to relevant bodies on time
  • HR policies reflect local labour law
Lead the team
  • Lead and support the development of the senior management team
  • Performance Plus reviews completed at annually and midyear, with individual development plans prepared.
  • Underperformance dealt with effectively and efficiently
  • Foster and embed a positive MSI management culture and social business approach across the team.
  • Employee satisfaction survey demonstrates continually improving results.
  • Develop and build the local organisation by strengthening capacity.
  • Identifying and promoting talent
  • Levels of delegation
  • Coaching and mentoring team for success
  • Ensure human resource systems and procedures are in line with best practice and local legislation
  • Compliance against HR universal standards.
Accountability to Marie Stopes International
  • Promote One MSI, encouraging cooperation and supporting
  • learning across the partnership
  • South-south exchanges
  • Timely reporting and information sharing
  • Level of engagement in organisational initiatives
  • Ensure the MSI Partnership Manual guidelines are observed.
  • Results of scans/audits and Organisational Development Tool.
  • Actively participate in regional and international meetings of the
  • MSI Global Partnership.
  • Level of participation (presentations, etc) at MSI meetings
Qualifications
  • Educated to degree level
  • Relevant post-graduate qualification e.g. MBA, MSc, MA (desirable)
Experience

Essential Experience
  • International work experience – will have successfully worked in a senior management role in a different country (preferably developing countries).
  • Proven general management experience in operationally demanding and challenging environments (to include staff recruitment, training and supervision of teams).
  • Experience designing and delivering strategic and annual business plans.
  • Experience of income generation through donor funding and/or commercial activities
  • Financial management experience, including internal controls and accountability: Ideally the individual will have managed a P&L; however, they will have definitely have experience managing and improving the bottom line
  • Experience generating, tracking and analysing management information and client data to inform management decision-making
  • Experience building lasting relationships with key external stakeholders, e.g. government or donor stakeholders in order to deliver tangible results for the organisation (for example, previous fundraising success).
Desirable Experience
  • Experience building a brand into a brand of choice (including experience in FMCG or other private sector experience).
  • Experience of business development including developing and writing compelling tender proposals
  • Financial and other reporting as required by international development donors (DFID, USAID, AusAID, Nordic donors, etc).
  • Experience of successful change management, including identifying required change, leading the change programme and ensuring change is embedded and sustained
  • Previous experience identifying and sharing best practice and encouraging innovation within dispersed teams
Skills
  • Leadership skills: able to build teams, delegate and manage for results.
  • Numeracy and business acumen. (Financial Management)
  • Advanced interpersonal and oral and written communication skills
  • Marketing skills
  • Fundraising and negotiation skills.
  • Project identification, design and implementation
  • Ability to identify and introduce programmatic innovations
  • Fluency in French and/or Spanish is essential for some Country Director positions.
Attitude/motivation
  • The qualities required by the ideal Country Director will include:
  • Energy and passion for purpose.
  • Focus and drive and ability to stay on track.
  • Resilience.
  • A commercial mindset, whereby they understand the levers for profitability for success within their marketplace.
  • Action orientated.
  • Focus on detail while being able to see the big picture.
  • Flexible and adaptable.
  • Culturally aware.
  • Courageous, willing to take risks
  • A compelling and influential communicator.
  • Strong networking skills
  • Pro choice on abortion
Application Closing Date
24th January, 2014

Method Of Application
Interested and qualified candidates should send their suitability statement and CV as a single document to: [email protected], quoting the position applied for as subject of the email, applications that do follow this format will not be considered

  

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