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NMC Data / Internet Engineer needed at MTN Nigeria

Posted on Thu 10th Feb, 2011 - hotnigerianjobs.com --- (3 comments)


MTN Nigeria is  top Telecom Service Provider in Nigeria, and a part of the MTN Group, Africa's leading cellular telecommunications company.
MTN Nigeria is recruiting to fill the job vacancy in the position below:

MTN Job Title: NMC Data/Internet Engineer

Department: Network Group
Location: Lagos
Employment Status: Permanent
Reporting To: Team Lead, Field Support

Job Description
  • Monitor performance of all ATM core devices i.e Stingers (DSLAM),PSAX and generate weekly report on them.
  • Monitor traffic utilization on Core ATM pipes on the ATM Network.
  • Provide 24*7*365 troubleshooting, controlling and resolving of all network and customer related faults
  • Real time Monitoring of all CPE devices (Copper DSL and Fiber Modems) on the Network.
  • Monitor, Analyze and provide information on traffic utilization on CPE’S to customers.
  • Monitor and acknowledge all Alarms from all ATM Core equipment and CPE’s .
  • Configuring New Vc’s on ATM devices for new installation on the ATM Network.
  • Managing /Administering New Internet /Monitoring activities of clients on the Radius Authentication Server.
  • Improving Network quality by improved monitoring of all ATM Network elements on a real time basis.
  • Recording all new connections on the ATM network on Real time basis.
  • Overviewing Network element has proper efficiency and trouble spots using different NMS tools.
  • Relating with Customer Support Engineers on ports to connect client for new installation, follow-up on faults attended to and keeping records of new installation.
  • Managing (e.g configuring, documenting) of interfaces (ports) on the ATM (DSLAM) Stinger device.
  • Escalate all unresolved faults of Internet and Data Services to Customer Support Engineers which cannot be resolved remotely.
  • Give support to Customer Support Engineer on how faults can be resolved by troubleshooting on the DSLAM with them.
  • Ensure proper bandwidth allocation procedures are objected too, in order to ensure optimal bandwidth utilization on the overall ATM network.
  • Monitoring/Administering pipes to the Satellite network through the Fiber Equipment.
  • Ensure Faults are logged in to determine Network stability.
  • Provide ideas and feedback on software tools, procedures and improvements to NMC functionality of Data/Internet operations
  • Ensure properly monitoring and implementation of all network changes according to the organisation process and procedures.
  • Provide regular update on MTNN performance and other network issues to the management, call centre, sales and distribution, marketing and other relevant department in MTNN.
  • Real Time Performance monitoring of all network elements effectively and provide daily reports for the next action to be carried out to improve network quality.
  • Assume responsibility for correctly forwarding trouble tickets issued against all MTN Staffs, other providers, International providers and MTN contractors. Also ensure that those tickets are resolved within specified period
  • Dispatch all unresolved faults to the NMC Data/Internet Co-ordinator if necessary
  • Act as interface and provide access ref number to MTN Contractors, Field Engineers, Operational Maintenance Center
  • Engineers and other GSM/PTOs companies for planned work/change request and access to all MTN Location
  • Perform NMC duties as instructed by Data/Internet Co-ordinator,
    follow-up and clearing of specific network faults.
  • Escalate all faulty devices or hardware detected after troubleshooting/diagnosing (which cannot be resolved remotely) to the field support engineers (Radio, Transmission, ESS and others) for replacement in order to improve network performance.
  • Provide real time security information to all regional security offices across the country in order to prevent all MTNN equipments through real time network surveillance
  • Provide ideas and feedback on software tools, procedures and improvements to NMC functionality.
  • Assist Capital program group engineers/Radio Engineers/Optimisation and support personnel with clearing of complex faults.
  • Ensure properly monitoring and implementation of all network changes according to the organisation process and procedures
  • Provide regular update on MTNN performance and other network issues to the management, call center, sales and distribution, marketing and other relevant department in MTNN
  • Any extra duties as given from time to time by the NMC Co-ordinator.
Required Skills
  • At least 4 years hands-on experience in Cisco Networking experience current, telecommunications or a related field.
  • Experience in Alcatel Lucent equipments
  • Knowledge of Cisco router Proficient
Qualification
  • At least 4 years hands-on experience in Cisco Networking experience current, telecommunications or a related field.
  • Experience in Alcatel Lucent equipments
  • Knowledge of Cisco router Proficient
Job Conditions
  • Normal MTNN working conditions. Regular shift work. On stand by 24/7 through out the year.
     
Application Deadline
17th February, 2011

Method of Application
Interested and qualified candidates should apply online using the link below:
Click here to apply online

  

Comments (3)

No. 1
Posted on Thu 10th Feb, 2011 13:07:59 GMT by onuoha thankgod

i onuoha thankgod from enugu state
No. 2
Posted on Thu 10th Feb, 2011 20:13:47 GMT by Peter ogwu

I am a computer science from convenan university, working presently workin with cbn with 2 year experience
No. 3
Posted on Thu 19th Jul, 2012 10:57:08 GMT by ZAKKI TIMOTHY

I have ND in computer science


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