Telecom Job Vacancies for Revenue Assurance Analyst Customer Lifecycle Management (CLM) - MTN Nigeria

Job Title: Revenue Assurance Analyst Customer Lifecycle Management (CLM)

• Normal MTNN working conditions.
• May be required to work extra hours

• Review and evaluate the Campaign Concept Document (CCD)
• Identify data integrity issues on data used in campaigns
• Implement best practice revenue leakage identification strategies
• Conduct best practice in Customer Lifecycle Management Billing Assurance
• Ensure all Campaign revenue disputes are resolved
• Develop controls on RA Application required for CLM Assurance
• Conduct periodic reconciliation of campaign datasets between network switch and bill  systems in line with MTNN specifications
• Ensure proper data management and server housekeeping
• Participate in weekly cross functional CLM meeting
• Perform follow up of previous campaigns to ensure reversion to required state
• Perform ROI review as and when necessary (or required)
• Provide relevant feedback on user requirements, and change control to the telecom analytics team.
• Monitor NWG and IS compliance to all deadlines and reporting requirements
• Advise Telecom analytics manager on past/current/future automation projects
• Guide and advise external auditors on data and systems complexities
• Ensure data requests for external audit are met

• 4 years work experience which includes:
• 3 years experience in data analysis
• Object oriented development experience, java and/or Python
• Experience with technical activities with heavy reliance on data analysis skills, such as data conversions, systems integration, or data warehousing
• Experience with programming and scripting in a UNIX environment, including database experience
• Fundamental SQL programming skill
• Experience in implementing/operating operational and business support software (OSS / BSS)
• Data storage and management techniques
• Revenue assurance experience, including data reconciliation, usage analysis, Inter-carrier analysis, etc

• First degree in computer science, statistics, accounting and/or a related numerate field.
• Certification in any OSS/BSS e.g. SQL, Python, Unix, Oracle,ACL. Certified Information Systems Auditor (CISA) and/or Associate Chartered Accountant (ACA) will be an added advantage.