Banking Oracle ERP Support Officer at Sigma Qualitas Limited

Sigma Qualitas Limited is a network of experienced consultants, with over 50 years work experience in large multinational organizations and the public sector, who have come together for the purpose of giving consultancy services and training to clients across many industries.

Sigma Qualitas is recruiting to fill the position of:

Job Title: Banking Oracle ERP Support Officer

Location: Lagos

Core Job Functions / Responsibility:
This role is responsible for providing System Administration, DBA and Developer support for the Oracle EBS suite. This includes deep understanding of the EBS suite (framework, database platform, database schema, tools) and the ability to troubleshoot and resolve technical issues within the EBS suite. Under limited supervision, responsible for ensuring the reliable performance of Enterprise Resource Planning (ERP) systems.

Monitors and maintains ERP systems configuration, software, operating systems and third party components. Implements, tests and designs elements of ERP systems and applications. Resolves ERP related hardware, software and system problems. Installs new software releases and system upgrades, and evaluates and installs patches. Completes responsibilities including systems integration, operating system configuration, application configuration, tuning and scheduling jobs.

Primary activities
1. System administration for EBS & ancillary applications

• Provide system administration of the EBS Suite (Oracle Application Framework, Oracle Workflow, Oracle Database platform and schema, XML Publisher, AME, Oracle Forms, Oracle Reports, Oracle D2K tools), other technical components (SOA, BPEL, OAM, IAM, OEM) and third-party systems
• Troubleshoot and resolve technical issues related to the same.
• Ensure ongoing integrity, performance and consistent uptime for applications and databases

2. Change management

• Review internal work instructions and process promotion requests,
• Pre/post-review & approve executions from 3rd-party vendors,
• Pre/post-review & approve change requests;
• Update, review & approve SDLC documents;

3. Peripherals support

• Install, qualify and support ERP peripherals (including barcode scanners, label printers, scales)

4. Support structure performance

• Build, deploy, maintain dashboards using OBIEE
• Measure client satisfaction
• Propose, evaluate & implement support process improvements

5. System enhancements

• Assist in the design of solutions (including RICE and Workflow components) pertaining to the Oracle Applications environment such as the creation of interfaces to other applications
• Work closely with the ERP team to address system enhancements and process issues.
• Thoroughly test configurations, business rules, extensions, enhancements / modifications and management of the migration process into the production environment.
• Document procedures / processes.

Job Requirements and Skills

• Graduate Qualifications: A First degree BEng, BSc, BTec, Science or Technology Only from a recognized University REQUIRED.
• Post Graduate Qualifications: Master’s degree or Post Graduate Qualification would be of ADVANTAGE.
• Experience: 5-7 years working experience Minimum 3 year of Oracle ERP exposure is ESSENTIAL.
• Certifications and Training Requirements: Relevant IT Certifications (ORACLE, JAVA, MYSQL etc.), ITIL, Microsoft Dynamics, Testing, Database 11g, Database 10g, Database Security etc. would be of ADVANTAGE

Key Skills:

• Proficient use of Microsoft Office, Outstanding Process and Systems Documentation, Attention to Detail, Highly Organized, Conflict Resolution, Presentation Skills, Excellent Communication skills, Highly Organized, Team Oriented and Leadership, High Tolerance for Stress, Problem Management (analysis and resolution), Customer Service Orientation, Relationship Builder, High level of Integrity, Time and Priority Management Skills, People Management and Negotiation skills. Superior Analytical.
• Dedicated, good team consciousness.
• Strong oral and written communication skills
• Strong interpersonal and collaborative teamwork
• Good Communication and Interpersonal Skills
• Problem Solving Skills, Leadership and People Management Behavior skills
• Passion for Excellence skills and Integrity

Application Closing Date
Tuesday, 25th March, 2014

Method of Application
Interested and qualified candidates should forward their CVs and other required information to: [email protected]
Required with your submitted CV are the following:

• Your current earning information and your DOB.
• Your contact details should contain active phone numbers and email addresses.
• Review your CV every time you make a submission, one CV does not fit all jobs.
• Kindly note that we need the subject matter of your response to contain the Job Title you are interested in,
• The file type must be PDF or DOCX, the preference being word documents,
• Any response that contains a file name such as "My CV or My Resume" cannot be treated.

Please Note: short listing is based on the requirements in the given job descriptions above such as; qualifications required, years of experience, technology and industry exposure. All candidates for the list positions MUST have relevant and required work experience, as specified in the job descriptions.