IT Manager at Forekun Shop

Forekun Shop is an eCommerce company operating out of Lagos, Nigeria. We are the number one destination for online shopping in Nigeria.

At Forekun Shop, we are looking for individuals who are willing to take on challenges and work in a dynamic and high-performance environment. We value cultural diversity, encourage employees’ growth and support their professional development.

We are recruiting to fill the following position:

Job Title: IT Manager

Location: Lagos

Key Responsibilities and Accountabilities

• Work with designers, website developers and content providers, such as copywriters and photographers, to create and improve the eCommerce site.
• Ensure that the site is easy to use and navigate, and that it includes all the functions that visitors need to select order and pay for products.
• Keep up to date with Web technology, introducing additional functionality, such as product videos, to enhance the site.
• Work with payment providers to develop payment mechanisms that are secure and that protect customers’ personal details when they pay by debit or credit card.
• Ensure that any stored customer data is secure against threats from cyber criminals and also prevent attacks that might disrupt service to customers.
• Check site content and systems regularly to ensure that they are working properly.
• Update prices and product information, adding new products or removing products that are no longer available.
• Monitor site metrics, such as time for Web pages to load, total numbers of site visitors, and visitors by product or page. Analyze the information and recommend changes to improve performance.
• Develop and recommend marketing programs to increase sales.
• Analyze metrics, such as the number of visitors who just browsed, rather than place orders.
• Identify products that took increased revenue following a promotion, or products where sales declined following a price increase.
• Work with marketing colleagues to create campaigns that will improve search engine rankings, increase traffic to the site and strengthen customer loyalty.

Person Specification
Job Specific Skills and Attributes

• Good working knowledge and experience of e-commerce activities and all online marketing channels.
• Experience of content management systems. Previous experience using web analytics and other tools toidentify opportunities for improvement.
• A competent decision-maker with the ability to develop, own and build a strategic e-commerce plan for thesite.
• A strong track-record of managing and developing a team. Excellent communication and interpersonal skills.
• Leadership and Influencing skills: Identifies, builds and uses a wide network of contacts with people at all levels, internally and externally. Achieves a good result through a well-planned approach.
• Proven ability to manage external suppliers.
• Strategic thinking: articulates strategic plans and anticipates unpredictability.
• Resilience: Demonstrates tenacity in achieving results. Stays calm and in control under pressure,demonstrates a positive attitude in the face of difficulties and ambiguity.
• Disciplined work approach: gets task completed on time and to high standards, manages relationships withothers - gaining commitment to resources, deadlines and priorities.
• Initiative & Flexibility: Recognizes the need to adapt to change & implement appropriate solutions. Be able toidentify opportunities and recommend/influence for change to increase effectiveness and success oncampaigns.
• Creativity & Initiative – demonstrate creativity & originality in your work and have the personal drive andinitiative to bring about change, and help drive the business forward.
• A degree or equivalent in a relevant discipline

Preferred Requirements

• Experience of managing ecommerce platforms at manager level with technical skills in e-commerce strategic planning, business, financial principles and e-commerce market development.
• Proven track record of increasing sales and traffic to corporate/brand websites
• Project Management implementation
• Financial accounting procedures (profitability, ROI, LTV)
• Site development of eCommerce, technical& branding knowledge and aesthetic
• Knowledge of CS, Marketing
• Â-Must have IT skills in stock control systems (WSSI, SAP etc), MS Office, analytics(Google, Omniture/Mercado etc.)
• Experience with SEO, PPC, HTML, image software (Photoshop, Illustrator etc)
• Knowledge of industry standards and requirements e.g technical limitations,functionality, speed, download, video streaming etc.

Academic Requirements

• B.Sc/HND in Computer Science, Information Technology or any other relevant discipline.
• Minimum of Second Class (Hons.) Lower Divisions
• Relevant Professional Certifications will be an added advantage.
• 2-3 years proven experience in similar capacity

Application Closing Date
31st May, 2014

Method of Application
Interested and qualified candidates should forward their detailed CVs and cover letters to: [email protected]