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Graduate Retail Advisor - Experience Centre at Etisalat Nigeria - Calabar

Posted on Wed 23rd Apr, 2014 - hotnigerianjobs.com --- (1 comments)


Etisalat's vision is a world where people's reach is not limited by matter or distance; a world where people will effortlessly stay in touch with family and friends; a world where businesses of all sizes can reach new markets without the limitations of distance and travel.

Etisalat Nigeria is recruiting to fill the below position of:

Job Title: Retail Advisor, Experience
Centre

Location: Calabar, NG

Job Summary
  • Sell and market Etisalat products in assigned experience centre while providing consistent and quality service.
Principal Functions
  • Create an outstanding buying experience for the customer.
  • Create a professional buying atmosphere.
  • Greet all customers in a professional, friendly, and timely manner, as well as directing customer inquiries.
  • Assess and profile customer needs with aim to proffer the appropriate product or service
  • Problem solve issues in a timely manner
  • Perform all direct sales of Etisalat's products to end users/customers in assigned experience centre.
  • Organise and participate in product education/demonstrations, promotions and activations.
  • Report findings on customer related market intelligence (acquired in the course of sales activities) to the Experience Centre Manager for escalation as required.
  • Proactively gather current customer data/information and regularly update customer database to ensure reliability and accuracy.
  • Log and address customer complaints; escalate appropriate issues and follow-up with relevant personnel to ensure proper resolution.
  • Participate in marketing efforts to harness new sales opportunities, including but not limited to outbound calling, and promoting the brand inside and outside the store/retail location.
  • Assist with cash handling and deposits as governed by operations control standards.
  • Assist with inventory counts as needed.
  • Assist in maintaining store appearance, back room, restrooms and individual work area according to the retail store standards.
  • Receive and process all payments and provide the customer with additional information as required.
  • Attend team meetings as required.
  • Prepare/compile agreed periodic activity and performance reports for the attention of the Experience Centre Manager.
  • Perform any other duties or functions as assigned by the Experience Centre Manager.
Educational Requirements
  • First degree or equivalent in relevant disciplines.
Experience, Skills & Competencies
  • Minimum of one (1) year post NYSC work experience.
Application Closing Date
30th April, 2014.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Note: Applicants are to apply for ONLY one state. Applicants who apply for more than one state SHALL be disqualified.

  

Comments (1)

No. 1
Posted on Thu 24th Apr, 2014 11:03:37 GMT by bassey, imoh

Pls I want to apply but link is not openin. Pls can u mail d link to me? : [email protected]


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