Credit Evaluation Officer (Personal Banking) at Stanbic IBTC Bank

Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa's financial system for 150 years, and now spans 16 countries across the African continent.

Effective risk management is fundamental to the business activities of the Standard Bank Group (group). While we remain committed to increasing shareholder value by developing and growing our business within our broad determined risk appetite, we are mindful of achieving this objective in line with the interests of all stakeholders.

Job Title: Credit Evaluation Officer (Personal Banking)

Job ID: 12622
Location: Lagos, Nigeria

Position Description

• To assist Retail Bank in achieving their asset growth targets by providing effective value adding risk management, whilst maintaining a quality-lending book, through judicious and effective management thereof.
• The delivery of a professional service to the business units, by assessing and evaluating credit facilities (new and/or existing) based on sound credit & financial principles which supports the minimising of risk to the bank.

Key Responsibilities

• Evaluates whether Personal Banking Credit proposals meet sound business criteria and credit risk falls within acceptable parameters, approve and recommends appropriate credit facilities including terms or conditions of facilities.
• Ensure accuracy and reliability of approvals within advised DA, or referrals to higher authority, on personal credit applications reviewed
• Add value to the credit approval process by guiding originators as appropriate to reduce reworks on applications to < 10%.
• Ensure timely and quality credit assessment and decision are made.
• Manage adherence to the service level agreement that have been concluded.
• Builds relationship with Branch Managers and Relationship Managers to improve quality of business proposals and turnaround time on credit evaluations.
• Actioning of the daily referral report and make decisions to pay or not based on the reason for excess and source of adjustment, the terms of sanction in existence and the risk to which the Bank is exposed.
• Issuing of sanction documents, clearly stating the conditions and requirements of the lending.
• Ensure completeness of documentation, reconfirming (as per agreed frequency) that appropriate verification of information and documentation has been carried out by the Loan Origination & Servicing Team, credit bureau & CBN CRMS status searches, full compliance with product parameters/lending policy guidelines/other governance requirements on all personal credits processed
• Carry out other functions that may be assigned from time to time by the Head, Personal Lending or Head, PBB Credit.

Key performance measures

• Adherence to agreed TAT on all personal credits processed.
• Quality of credit risk evaluation as reflected in zero overrides of recommendations, performance of personal risk asset portfolio (as measured by credit loss ratio, default rate, et al), etc.
• Quality of services rendered and effectiveness of support provided to business units as measured by portfolio growth, rework rate of < 10%, 100% TAT within SLA, low volume/infrequent service delivery complaints, minimum of 90% ISS rating for PBB Credit.
• Adherence to product parameters, credit policies and governance standards as reflected in satisfactory audit ratings, zero CBN & NDIC regulatory exception reports, etc.

Key Dimensions of the job (to be completed in-country)

• Achievement of risk asset budget for the personal credit portfolio.
• Growth and maintenance of high quality risk asset portfolio for the Bank.
• Minimization of credit losses.
• Delegated Authority holder.

Required Skills and Qualifications
Knowledge

• Minimum of a good university first degree in any of the social science fields.
• Sound knowledge and understanding of the local and international personal lending industry, retail lending analysis techniques, advances, credit criteria, credit policies, risk and financial analysis, credit control and application thereof.
• Sound understanding of business practices and the Bank’s personal credit products suite, credit policies and processes.
• Exposure to rudimentary credit scoring and automated decisioning.

Experience
Minimum of 2 years banking experience, with at least 1 year in credit risk management, preferably in the retail/consumer credit space.

Required Competencies
Problem solving

• Manage the cross-functional conflicts that may arise in the course of carrying out daily responsibilities.
• Manage the volume driven nature of personal credits while meeting agreed TAT on all applications.
• Utilize experience and knowledge in providing guidance to business units in packaging personal applications that are not routine.
• Effectively managing the pressure of providing necessary support to business units to facilitate meeting of risk asset budget without compromising necessary controls.

Planning

• Effectively monitor performance of all facilities processed especially the Product Based Lending portfolio through maintaining accurate records and hence meeting reporting requirements.
• Monitor developments in the industry and economy that would have an impact on the personal lending space and escalate observations as appropriate.
• Plan daily routine such that TAT on credit reviews are consistently met, while not neglecting prompt responses to calls and inquiries via mails from branches.
• Plan all loan processing work such that information on such applications are effectively managed and never divulged to unauthorized third parties.

Decision Making

• Effectively evaluate credit risks on all personal credits towards making sound recommendations for approval or otherwise.
• Show decisiveness in applying product parameters, credit policies and governance standards.

Personal Competencies

• Computer Literacy: ability to use the various software e.g. Microsoft Word, Excel, etc.
• Customer Orientation: able to focus on and achieve high standards of service that meet the expectations of clients, having an open-for-business attitude at all times.
• Attention to details: meticulous approach to issues.
• Adaptability: capable of adapting to and accepting change, opposing views, new ideas, as well as being imaginative and creative.
• Numeracy & Analytical Skills: have the capacity to work with numbers and figures, as well as to collect, process, analyze and integrate data into relevant, factual outcomes or conclusions.
• Excellence Orientation: disposed to setting and achieving high standards of excellence in all spheres of the job.
• Organizational Alertness: capacity to appreciate and understand how job fits in with other jobs and overall job structure of the organization; and the importance of company policies & procedures.
• Communication: ability to articulate information and convey messages clearly, concisely, accurately and understandably both verbally and in writing.
• Interpersonal Relationship: Ability to foster a conducive work environment by having a cheerful and friendly disposition and cultivating/maintaining excellent relationships with team members, business units, and all other colleagues interfaced with.

Application Closing Date
2nd May, 2014

Method of Application
Interested and qualified candidates should:
Click here to apply online