Customer Service Officer at Fosad Consulting Limited - Enugu

Posted on Thu 22nd May, 2014 - hotnigerianjobs.com --- (0 comments)

Fosad Consulting Limited - Our client, a major player in the Insurance industry is currently looking to hire an innovative and focused-driven individual to fill the role of a Customer Service Officer resident in Enugu South Eastern part of Nigeria.

Job Title: Customer Service Officer - Enugu

Location: Enugu

Job Description

Provides customer service support to the organization by obtaining, analyzing and
verifying the accuracy of order information in a timely manner.
Prepares customer service summary reports.
Co-ordinates the handling of difficult and/or unusual
situations.
Ensures and provides quality service to both internal and external customers
Handle inbound customer service calls with professionalism.
Answer customer inquiries and follow through on requests.
Take thorough notes and promptly forward action items that need to be handled by others.
Make outbound calls to business customers.

Qualifications

BSc/HND in any social science related courses
Must be residing in Enugu (Interest candidates living outside Enugu need not apply)
Must have completed the mandatory 1year National Service (NYSC)
Must possess a minimum of 2years working experience (One year experience in a Customer Service position in a Financial/Insurance Sector is an added advantage)

Additional Information

Interested candidates must;
Have good communication skills
Possess excellent listening skills
Be a good time manager
Ba able to take initiative and be proactive
Have good knowledge of Computer applications (Microsoft Office)
Possess excellent note taking skills
Be friendly and wiling to proffer solutions

Application Closing Date
Not Stated

Method of Application
Interested and qualified candidates should
Click here to apply online

Share this job:

Guaranty Trust Holding Company (GTCO) Entry Level Recruitment 2024 (Nationwide)

Flour Mills of Nigeria Plc Millers Apprenticeship Programme (MAPS) 2024

British American Tobacco Nigeria (BATN) Global Graduate Program - Finance 2024

Ecobank Nigeria Associate Programme 2024

Ecobank Nigeria Entry Level Development Programme (ELDP) 2024

Saroafrica International Limited Graduate Trainee Programme 2024

FSDH Merchant Bank Limited Graduate Analyst Programme 2024

ExxonMobil Corporation Graduate Internship Programme (Geoscience) 2023 / 2024

Grand Cereals Limited (GCL) Graduate Trainee Programme 2024

FairMoney Job Recruitment (16 Positions)

Entry Level Programme (Guaranty Trust Fund Managers) at Guaranty Trust Holding Company (GTCO)

GTI Group Management Trainee Scheme 2023

Sterling Bank Plc Momship Job Recruitment (9 Positions)

Dangote Group Technician Development Program 2024

Federal Government of Nigeria 3 Million Technical Talent (3MTT) Program - Training Providers

Comments (0)

Post a Comment

Name: *
Email: *
Comment: *