SAP - As the world's leading provider of business software*, SAP delivers products and services which help accelerate business innovation for its customers. We believe that doing so will unleash growth and create significant new value - for our customers, SAP, and ultimately, entire industries and the economy at large - making the world a better place for people everywhere. Today, more than 82,000 customers in more than 120 countries run SAP applications - from distinct solutions addressing the needs of small businesses and midsize companies to suite offerings for global organizations
(*) SAP defines business software as comprising enterprise resource planning, business intelligence and related applications such as supply chain management, customer relationship management, product life-cycle management, and supplier relationship management.
SAP is recruiting to fill the position of:
Title: EMEA Local HR Services Consultant
Ref No: NG-58804882-EN-14-002 Location: Nigeria
Company Description
SAP is the global market leader for business software and thus contributes a considerable part of the world's economic power grid. At SAP you get your chance to put your ideas into action with maximum impact. Local HR Services provides services where unique country support is required while we continue to deliver consistent and standardized services aligned with global initiatives.
By combining local labour knowledge and deep process understanding, we are supporting an efficient and compliant HR service delivery.
EMEA Local HR Services is responsible to resolve employee requests, consult employees and carry out operational HR administration across whole employee life cycle (parts of onboarding and termination process, contractual changes). Local HR Services Consultant cooperates closely with all other teams within HR. Services in scope are delivered onsite or remotely within EMEA.
This position is based in Lagos and is assigned to cover Nigeria and the entire Africa growth countries.
Expectations and Tasks
Second level support for all kind of HR inquiries coming from employees and managers in accordance with Service Level Agreements
Keep HR Portal pages up-to-date and deliver input for HRdirect knowledgebase
Creation of HR statements
On-boarding of new hires and related administration
Administration of contractual changes
Involvement in exit procedure including exit interviews
Standard reporting including certain reports for authorities
Support during restructurings
Vendor interaction
Support alignment and HR shared service migration activities
Promotion of HR Shared Service Centre concept and support of local HR communication
Partner with other HR Service Specialists in EMEA, Process Specialists and HR Solution Centers, HRBPs and CoEs to solve open issues and improve our services.
Qualifications and Experience
Business Degree preferred
Knowledge of employment law/ legislation
Professional communication skills; both written and verbal
Customer oriented
Quality driven, analytical and problem solving skills
Ability to work under pressure and to deadlines
Flexible / adaptable
Accuracy / attention to detail
Ability to work in international teams where team members are in different locations and belong to different cultures
Ability to plan and organize work well
Work well on own initiative and independently without supervision, must be self driven and motivated
Ability to work with confidential information
Good knowledge of HR processes
Excellent MS Office skills (Excel, Word, Outlook, PowerPoint)
English language skills written and spoken fluently is essential.
2-5 years of work experience in similar role in HR
Customer service experience
Work experience in HR Shared Services
Experience working in multinational company Desirable
SAP HR system knowledge
Experience in working in a virtual team
Project management experience.
Customer Relationship Management system usage desirable.
Application Closing Date
Not Stated.
Method of Application
Interested and qualified candidates should: Click here to apply online