Windows Enterprise Engineer at MTN Nigeria

MTN Nigeria - The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.

MTN Nigeria is recruiting to fill the position of:

Job Title: Windows Enterprise Engineer

Location: Lagos

Job Description

• Build, configure, deploy and maintain windows infrastructure environments for production, DR, support, development and internal systems.
• Provide application platform support for Enterprise Applications running on Windows.
• Provide support for stack covers, Data Center Services, Client Services, Windows Security Services, AD, Collaboration, Monitoring and Deployment Services and Vendor Management Services.
• Perform advanced troubleshooting, diagnosis and analysis.
• Provide 2nd and 3rd level infrastructure support against agreed service levels.
• Implement and monitor server security initiatives.
• Manage all internal users to ensure hitch free log-in process.
• Communicate server-based issues – anticipated downtimes, server access, new systems and architecture, upgrades etc to management and all relevant stakeholders of according to agreed guidelines.
• Maintain a high level of customer centred service delivery.
• Prepare reliable trend analyses to help determine focus areas and develop proactive approaches for server faults management.
• Prepare periodic management reports on server activity.
• Ensure prompt delivery of quality service from all servers to end-users at all times.

Job Condition

• Normal MTNN working conditions
• May be required to work extended hours
• Often required to work extra hours and weekends
• Emergency response at any time during the day.

Experience & Training
Experience:
At least 4 years hands-on server support experience which includes:

• Citrix, Exchange 2007/2010, Blackberry Enterprise Server, VMware ESX, AD, DNS, Server 2003/2008, Backup/Recovery, Group Policy deployment, SCCM and SCOM, ISA/TMG
• Excellent knowledge of Microsoft server products, with experience of design, implementation, and support.
• Experience of design implementation and support of IT Systems based on Microsoft Windows products.
• Current Microsoft Certified Systems Engineer certification (MSCE)
• Excellent knowledge and experience of Server hardware and associated infrastructure.
• Excellent detailed knowledge (including implementation, performance monitoring and troubleshooting) of the following products:

• Excellent communication skills and capable of dealing with staff at all levels and capable of representing the department at the highest level

Training:

• Windows 2003 Server and Advance Administration and Support
• Exchange 2003
• Citrix Administration and Support
• Compaq/HP, SUN and Dell hardware configuration, installation, maintenance and troubleshooting
• Effective customer service.
• Effective communication skills.

Minimum qualification: BSc

Application Closing Date
19th August, 2014

How to Apply
Interested candidates should
Click here to apply