Customer Project Manager at Ericsson Nigeria

Ericsson Nigeria is a world-leading provider of telecommunications equipment & services to mobile & fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, & more than 40 percent of the world's mobile traffic passes through Ericsson networks. Using innovation to empower people, business & society, we are working towards the Networked Society, in which everything that can benefit from a connection will have one. At Ericsson, we apply our innovation to market-based solutions that empower people & society to help shape a more sustainable world.

We are truly a global company, working across borders in 175 countries, offering a diverse, performance-driven culture & an innovative & engaging environment where employees enhance their potential everyday. Our employees live our vision, core values & guiding principles. They share a passion to win & a high responsiveness to customer needs that in turn makes us a desirable partner to our clients. To ensure professional growth, Ericsson offers a stimulating work experience, continuous learning & growth opportunities that allow you to acquire the knowledge & skills necessary to reach your career goals.

We are recruiting for the position of:

Job Title: Customer Project Manager

Req ID: 36775
Location: Lagos-V/Isl, NG

Job Summary
The Customer Project Manager Job Role purpose is to manage assigned customer projects to secure that project goals are met, customer’s expectations are fulfilled & that the customer relation is handled in the best possible way within the scope of the contract.

Responsibilities & Tasks

• Ability to guide and mentor others within the project team.
• Has highly developed influencing skills. Stakeholder management & negotiation. Both with customers and internal stakeholders.
• Proactively investigates and solves complex problems that require substantial analysis by developing plans & work break down structures that align with existing procedures, techniques and methods. Within a team environment.
• Continual focus for driving effectiveness and efficiency. Service delivery & cost.
• Has highly developed interpersonal communication and engagement skills.
• Demonstrates thought leadership by way of strategic thinking.
• Excellent presentation skills (oral and written). Develop and present a message with impact.
• Proactive – sets ambitious goals and drives hard to achieve them.
• Must be able to develop metrics which clearly outline progress to Contractual deliverables which includes Financials.
• Needs to be self-disciplined and ambitious.
• Has ability to work and engage across other functional groups to achieve project contractual outcomes.

Position Qualifications

Core Competences:

• Project Communications Management
• Project Finance Management
• Project Integration Management
• Influencing Skills

Minimum Qualifications & Experience Requirements:

• PMP certification (or equivalent).
• Degree qualified (preferably Engineering).
• Minimum 6 years’ experience as a Project Manager with at least 3 years in a customer facing role.
• Demonstrated experience in the end to end delivery of complex projects.
• Experience within a vendor environment.

Preferred Experience Requirements:

• Relevant Domain experience (e.g.: OSS, BSS)
• Focus on IT&T or System Integration Project Managers rather than Telecommunications.
• Experience in Partner and subcontractor management
• Focus on Project Management rather than Telco experience

Application Closing Date
Not Stated

How to Apply
Interested candidates should
Click here to apply