Standard IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa's financial system for 150 years, and now spans 16 countries across the African continent.
The Operations division of Standard Bank is at the very centre of all the bank’s procedures, enabling and optimising our Corporate and Investment Banking activities. We develop prototype concepts into robust, reliable solutions, constantly evolving our existing product range to help the bank maintain a competitive lead with our global clients. We are also in demand as internal consultants to the business, helping to manage the Bank’s assets through effective risk management and control systems. As part of this role we now seek an experienced Internal Control professional, who will help guide our work to fulfill our ambitious growth strategy
Standard IBTC Bank is recruiting to fill the position of:
Position Description
To efficiently support a team in the attainment of their objectives by providing functional support in the following areas: administration, secretarial and event management, as well as project support and other related duties.
KRAs
Diary management –proactive diary management, meeting scheduling, booking venues and required refreshments etc for internal meetings and external visitors.
Telephone management –picking up calls, setting up conference calls in & outside country
Managing information in line manager’s absence or non-availability – providing assistance to callers in a helpful manner, referring matters to relevant persons including ensuring delegate representation at meeting as required, keeping line manager informed
Office Management – all admin related areas, business continuity management support, ensure all records are kept up to date and properly filed, shredding important docs etc
Understand the Functional area (department) and ensure efficient liaison within Country and ROA martricies. Updating contact list for department (in and outside country)
Understand the management structure and team structure, understand who the stakeholders are (internal and external) that are important to functional area. Provide necessary support for the functional area and stakeholders.
Ad hoc secretarial duties helping out with other teams when required e.g. printing travel documents, setting meetings etc.
Taking meaningful minutes at department meetings
Order stationery for functional area, maintain office equipment, replace printer cartridge as well as fax machine toner.
Update organograms and birthday lists of staff and clients
Information research for specialized meetings – involving power point presentations, analysis of data etc.
Financial admin. - Submitting claim forms & ensuring payment to vendors for various office related expenses.
New Staff Member Onboarding: - order PC, arrange parking, access, telephone, desk as well as ESS access
Travel arrangements - Book flights, airport transfers, accommodation & put together a detailed itinerary. Establish logistical requirements from responsible person and ensure venues have proper equipment.
Project and Business Management Support – such as maintaining information/trackers on performance and financial, strategy, ad hoc project support
Required Skills and Qualifications
Minimum of a 2.1 B.Sc degree from a reputable university.
Able solve problems effectively
Ability to work within a team
Minimum of 2 years experience as Personal Assistant
Required Competencies
Good interpersonal skills
Excellent verbal and written communications skills
Good interpersonal skills required in liaising with people at different levels within the bank and externally
Good planning and organization skills
Ability to work under pressure to meet tight deadlines.
A person with high integrity.
Good computer and presentation skills (Excel Word, PowerPoint and Outlook).
We are an equal opportunities employer and are totally opposed to discrimination in any form. It is our policy to provide equal employment opportunities for all employees regardless of race, sex, colour, nationality, national or ethnic origin, sexual orientation, marital / partnership status, religion, age or disability.