Kenya Airways, the pride of Africa is of the best and most respected airline companies in Africa. Kenya Airways was established by the Kenyan Government on 22 January 1977, following the break-up of the East African Community and the consequent demise of East African Airways. The airline was wholly owned by the Government of Kenya until April 1995, and it was privatised in 1996. Kenya Airways is currently a public-private partnership. The largest shareholder is KLM (26%), followed by the Government of Kenya, which has a 23% stake in the company. The rest of the shares are held by private owners. Copied from: www.hotnigerianjobs.com
We are recruiting for Cargo Sales and Customer Service Executives.
Job Title: Cargo Sale & Customer Service Executives
Job Objectives
To promote KQ Cargo, sell KQ cargo capacities and maximize revenue while meeting the set targets and ensuring customer satisfaction, loyalty and retention through providing high standard customer service and representation of KQ Cargo at the regional head office level.
Key Accountabilities / Responsibilities
Provide background sales information, market information, customers' requirements and relevant data for revenue and expenditure budgets preparation for the region
Create awareness of all KQ services and products to expand airline's influence in the market & generate future sales
Sell cargo capacities and courier product to ensure budget revenue targets are met through budget adherence and monitoring
Act as a principal contact point in customer related issues
Provide customer service to build customer loyalty & retention
Build and maintain close cooperation with KQ Station and KQ Ground Handling & Ramp Handling Agents and provide KQ Cargo network with necessary operational support such as proof of delivery (POD), tracing, discrepancy handling, SLA monitoring
Control commercial cargo and courier activities in the region by controlling regional outstations; provide full support to the outstations in the region in cargo and courier related matters. www.hotnigerianjobs.com
Analyze traffic flows and customers trends in the region for optimal sales strategy
Assess sales performance to ensure optimal planning of future sales Gather market intelligence & competitor activities information to evaluate performance, provide a tool for immediate capacity optimization and information for further pricing & product development
Generate management reports & analysis for regional cargo performance evaluation.
Competencies
Strategic thinking.
Communication skills & influencing.
Self confidence & proactivity .
Result and service orientation reliability & responsibility
Posted on Wed 28th Sep, 2011 12:15:40 GMT by ubong godfrey
its really a great pleasure to send this missive to your good offices,really love to work with kenya airways,i'm a serving corps member in Abuja with primal interest of customer care,i earned a diploma in insurance and a bachelor of science degree in banking and finance.i'll be through with my service year by febuary 2012,can i apply?if yes,how may i apply online? considering the distance.
No. 2
Posted on Wed 28th Sep, 2011 14:04:33 GMT by Aitomun Obemeata
I am a graduate of electrical/electronics engineering.so i don't know if i should apply.
No. 3
Posted on Wed 28th Sep, 2011 16:15:02 GMT by Nkem
Good day I don't live in Lagos so how do I apply? Please can I send it via e-mail?
No. 4
Posted on Wed 28th Sep, 2011 20:19:55 GMT by falade yomi
l am in school study flight dispatcher can l apply
No. 5
Posted on Wed 28th Sep, 2011 20:23:49 GMT by jenni
I stay in Abuja and i do want to apply...is there any on line address i can forward my CV to.
No. 6
Posted on Thu 29th Sep, 2011 00:04:36 GMT by chisco
I pray God 2 grant dis job. AMEN!!!
@my fellow graduates, pls if they didn't put their email then search 4 them. If u don't find it then looking out 4 another job.
Try this thru google: type "kenya airways/careers".
No. 7
Posted on Thu 29th Sep, 2011 00:06:56 GMT by chisco
I pray God 2 grant me dis job. AMEN!!!
@my fellow graduates, pls if they didn't put their email then search 4 them. If u don't find it then looking out 4 another job.
Try this thru google: type "kenya airways/careers".
No. 8
Posted on Thu 29th Sep, 2011 00:08:29 GMT by chisco
I pray God 2 grant me dis job. AMEN!!!
@my fellow graduates, pls if they didn't put their email then search 4 them. If u don't find it then look out 4 another job.
Try this thru google: type "kenya airways/careers".
No. 9
Posted on Thu 29th Sep, 2011 10:19:57 GMT by Chendo Tobechukwu Hyacinth
Thanks for the golden opportunity. I will like to work in ur company. I studied banking and finance. Pls sir,brief me more on the address of your company. I will be grateful if my request is granted.
No. 10
Posted on Thu 29th Sep, 2011 11:23:12 GMT by Adeola Olutayo Adeyemo
I will love to work with Keyan Airline,i am a graduate of Marketing,with about fifteen years working experience.Please let me know soonest how to forward my Resume to you for consideration and i will like to have a chat with the Officer in Charge.I can be reached on 08036040868,Thanking you for this great opportunity.
No. 11
Posted on Thu 29th Sep, 2011 12:20:35 GMT by Sandra
pls sir, i read computer science and had 2 years experience in customer service. Pls i dont stay in Lagos, do provide an email for people like us to submit our application and Cvs. Thanks
No. 12
Posted on Thu 29th Sep, 2011 16:22:50 GMT by pirez
if u don,t live in lagos and you want to apply, kindly use the post office or better still use a courier service and send to the address. thank you
No. 13
Posted on Fri 30th Sep, 2011 07:43:21 GMT by Jo
It's shameful seeing the quality of written English Language of some so-called graduates. What a pity! Nigeria @ 51 indeed!
No. 14
Posted on Fri 30th Sep, 2011 10:47:12 GMT by Ebere Uche
What did NIGERIA @ 51 has to do with graduates written English lang, what have u contributed to upgrade NIG in your own little way examine your self first. so -called JO!.
No. 15
Posted on Fri 30th Sep, 2011 15:46:56 GMT by Ruth
Nice one Ebere.JO u shud live not to criticize odas.wher has ur criticism gotten u to?
No. 16
Posted on Fri 30th Sep, 2011 16:47:36 GMT by Vivian
Hahaha... Ruth, Jo's criticism has gotten him 10yrs of job huntin nd unemployment. *Winks*
No. 17
Posted on Fri 30th Sep, 2011 17:50:01 GMT by joel
EVERY BODY THAT POST A COMMENT ON THIS PAGE IS ON THE SAME LEVEL WITH YOU EVEN IF YOU ARE FORTUNATE TO GO THROUGH A HIGH CLASS SCHOOL.PLS,MIND THE WAY YOU COMMENT ON PEOPLE.CHECK YOUR SELF FIRST.JO
No. 18
Posted on Fri 30th Sep, 2011 20:51:24 GMT by Nma alhaji
Can I apply with HND In Agric Extension&Management,Becourse I Love 2 work with Kenya AirLine.may god help us (amen).
No. 19
Posted on Mon 03rd Oct, 2011 03:50:30 GMT by Chukwuma
Sir,i saw the advert. How do i apply online. Thanks.
08032487333
No. 20
Posted on Mon 03rd Oct, 2011 06:25:56 GMT by aamir
i am FAA flight dispatcher and have 15 years of airline experiance can i apply for a job in kenyan airways i am pakistani national
No. 21
Posted on Tue 04th Oct, 2011 21:33:12 GMT by steph
UBA HOUSE is in marina not ikoyi, so how sure are we that the address is correct and authentic
No. 22
Posted on Wed 05th Oct, 2011 09:57:38 GMT by cath
how can i apply and summit my CV.
No. 23
Posted on Thu 06th Oct, 2011 14:51:02 GMT by Jayantha Perera
Iam a Srilankan, Having 31 years of experience in Airline field, would like to know how to submit my CV online for Cargo Sale & Customer Service Executives.
No. 24
Posted on Fri 07th Oct, 2011 12:45:02 GMT by Etta
I stay in Abuja, please is there a mail address I can forward my CV to?
No. 25
Posted on Fri 07th Oct, 2011 14:43:55 GMT by Sanniowo Olatunji
I wish to apply via online but your email contact was not available.i am a graduate of Mass Communication at OOU.Presently,i am working at The Nation newspaper as an Advert Freelance.Should my service needed,please get in touch with me via the adore-mentioned email.Thanks
No. 26
Posted on Tue 11th Oct, 2011 03:55:02 GMT by Fadayomi Gbenga
I really wish 2 work in ur company.I have 5years experience as an accountant in a micro finance bank.Can I apply?
No. 27
Posted on Sat 22nd Oct, 2011 00:17:12 GMT by Adegbola Adekunle Joseph
I really wish to work wiyh your organization,i red computer science,which if you give me the opputunity,i will promote and i will do everything possible best to make the company grow,thank you and God bless
No. 28
Posted on Mon 24th Oct, 2011 06:13:55 GMT by Osagie Emma
D deadline was 7th of october pls can i still apply?
No. 29
Posted on Thu 28th Jun, 2012 09:27:17 GMT by purity gathoni muriithi
Thanks alot for the good services offered by your airline.lam a holder of a diploma in tour guiding and i've ever worked as an intern in the passenger service between sep14-dec15 2011.i realy wish to work with you once again as i can work with minimum or no supervision. thanks in advance.