Banquet Service Manager at InterContinental Hotel Lagos

InterContinental Lagos is located on Victoria Island, in the centre of Lagos home to the majority of foreign embassies and multinational companies, making it the perfect residence for affluent business and diplomatic travellers. Built on an elevated terrain overlooking Lagos's port and the city below, the 19 storey hotel offers uninterrupted, spectacular views of Lagos Skyline. InterContinental Lagos comprises of 352 well-appointed, elegantly decorated rooms and suites as well as a Club InterContinental floor. Guests have access to an all-day dining restaurant, two specialty restaurants, room service and the pool bar for lighter meal choices and snacks. The lobby lounge and cocktail bar is the perfect setting for casual meetings over coffee or drinks. In addition, for the health conscious traveller there is a health club bar serving fresh juices. InterContinental Lagos also offers exclusive business and conference facilities including a state of the art ballroom with a foyer area, and several additional flexible meeting and breakout. Other amenities include a fully-equipped gym, outdoor pool, and retail space.

We are currently recruiting our Banquet Service Manager.

Job Title: Banquet Service Manager

Location: Lagos
Job Number: LAG000149
Job: Conference & Banqueting

Key responsibilities of the role include:

• As the Banquet Service Manager, you will manage the effective operation of the All day Banquet Service to ensure customer service is at its best.
• You will be responsible for maximising all revenue opportunities through effective teamwork and development, serving all food and beverage as required by hotel brand standards and maintaining overall levels of courtesy, service and cleanliness in the restaurant area.
• You will be responsible for managing and motivating your team.
• You will be required to ensure that all staff within your department are adequately trained and developed in line with company policy.
• You will actively guide and direct the whole team to ensure consistency of brand standards and a high level of performance and service delivery.
• You will also share recommendations and guest comments with the Executive Chef and F&B Management team, manage customer database and utilize effectively to increase revenue.

In return we'll give you a generous financial and benefits package including duty meals, hotel discounts worldwide and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.

Qualifications

• Hospitality Management Degree or its equivalent
• "Hands on" management experience in a similar post in a 5 stars hotel
• Ability to lead the team, and manage a teamwork atmosphere between colleagues
• Good understanding of the Hotel Industry standards, policies and procedures
• Extensive international experience in branded hotels
• Experience in high-end city operation with multi unit F&B and large Conference & Event
• Pre opening experience a strong plus
• Creative and open minded
• Good business mind and commercial flair
• Good understanding of the local business and operation environments and markets
• Service minded and ability to involve and support operations
• Business savvy and good people skills

Application Closing Date
19th October, 2014

Method of Application
Interested and qualified candidates should
Click here to apply online