MTN Nigeria Recruits General Manager, HR Business Partnering & Services

MTN is a leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.

Careers in MTN Nigeria is focused on the strategic development of talent in line with the key business imperative of ensuring continuity through our key source of competitive advantage,   our people.

 MTN Nigeria is recruiting to fill the following positions:

Job Title:  General Manager, HR Business Partnering & Services

Department: Human Resources
Location: Lagos
Job Conditions: Normal MTNN working conditions Regional and International travel Field work: < 40% of total work hours
Reporting To:     Human Resources Executive.
Employment Status: Permanent

Job Description:

HR Strategy:

• Oversee the development and implementation of  HR Business Partnership strategy
• Develop strategies and programs to promote the MTN Employee Value Proposition (MTN EVP)
• Provide direction for developing and linking HR strategy to line management strategy
• Provide leadership for HR Business Partnering, Attraction and Recruitment and Employee Services functions
• Provide support and representation for the HRE as required for matters especially related to the Business Partnering and Employee Services functions
• Ensure superior collaboration and cooperation across the threeboxes Business Partnering & Services and Centre of Excellence
• Ensure effective and efficient Headcount (Workforce planning and forecasting) optimisation, labour value add and return on investment labour
• Ensure value creation in line with strategic business priorities/objectives
• Improve efficiency and effectiveness of delegation of authority within the Division and succession planning
• Ensure execution excellence

Business Partnering

• Ensure standardization in the approach and delivery of HR solutions across the business
• Ensure alignment of HR policies with business needs to improve business performance
• Champion the identification, development and deployment of talent in the line
• Oversee HR Business Partnering to adeptly advice and counsel managers on human capital, talent management, performance concerns and conflict resolution

Attraction and Recruitment

• Develop recruitment and retention strategies to achieve required staffing levels
• Develop new strategies and programs to attract the best candidates and develop the MTN Brand
• Ensure the business is optimally staffed
• Manage the resourcing of executives with the best culture fit for the company
• Develop and manage partnerships with educational establishments within and outside the country that produce talents  whose capabilities aligns with MTNN business strategy

Employee Engagement

• Develop strategies to manage and track culture and employee engagement activities in the line
• Develop strategies to ensure the implementation of GCA action plans in the line
• Ensure MANCOM road shows hold in all regions and participate in all engagements
• Industrial Relations
• Ensure strategies are in place for proper management of staff disciplinary process across the business
• Oversee the implementation of staff disciplinary process
• Ensure business synchronization across all divisions through active engagement in the line (village meetings, Corporate Council etc).
• Ensure the resolution of all staff welfare issues within agreed timelines.

HR Service Delivery/Employee Services

• Ensure high quality HR services are provided consistently, timely, effectively and efficiently to client group, meeting and exceeding agreed service levels
• Oversee the coordination of all employee surveys
• Oversee and take ownership for the endtoend process of all staff service delivery
• Oversee employee services operating strategy and implementation
• Ensure the delivery of best practice  and world class HR Services delivery
• Oversee service improvement strategies and coordinate implementation
• Oversee  and ensure the provision of excellent and best practice expatriate and immigration services to Expats and Nationals across the business
• Develop strategies and programs for a robust medical and wellness programs for employees
• Ensure efficient and excellent delivery of medical services to employees

Medical Services

• Efficiently plan and oversee the management of the MTNN annual medical budget in line the strategic goals and objectives of the business
• Develop and implement the MTNN health management strategy to consistently support MTNN’s Employee Value Proposition and embed the company’s reputation as an employer of  choice
• Oversee the development and implementation of  strategic health initiatives as a way  to induce behavior change in staff on prevailing health related matters towards sustaining and improving employee productivity and overall business growth and profitability

Policy Development and Interpretation

• Ensure articulation of best practice HR policies and procedures to govern the efficient operation of the Department.
• Provide mechanism for timely interpretation of all staff policies
• Provide advice and counsel to senior management on HR practices, policy and employment laws

Required Skills:

• First Degree in Social Science
• Post graduate degree in a related field or an MBA.
• 15 years work experience, with up to 8 years HR Generalist experience spanning across three or more of the following areas;
• Business Partnering
• Attraction & Recruitment
• HR Operations/ Employee Services
• HR Information System Management
• Process Improvement
• HR Strategy
• 5 years HR senior management experience
• Broad HR Generalist Experience
• Good Knowledge of service quality management

Qualification:

• First Degree in Social Science Post graduate degree in a related field or an MBA.

Application Deadline
7th November, 2011

Method of Application
Interested and qualified candidates should:
Click here to apply online