Retail Store Team Lead at Michael Stevens Consulting

Michael Stevens Consulting - Our client, a favorite brand for children's clothing in Nigeria seeks to urgently fill the role: RETAIL STORE TEAM LEAD for their new shops opening Nationwide who would be responsible for primarily the in- store customer experience that would lead to increased sales, customer delight and retention. Manage the all store operations to maximize profit including ensuring right merchandise mix (inventory management).

Job Title: Retail Store Team Lead

Location: Apapa (Lagos), Abuja, Lekki (Lagos), Surulere (Lagos), Port Harcourt.

Responsibilities:

• Amongst other job responsibilities of the position includes:
• Drive and increase sales performance in designated outlet
• Oversee and ensure customer in store experience is exceptional
• Engage customers, readily provide solutions, elicit feedback and communicate to appropriate persons for decision making.
• Ensure and maintain adequate stock level(Inventory management) at all times
• Ensure store operational efficiency by enforcing adherence to all Standard operating procedures/process
• Initiate and drive marketing activities within store location
• Responsibility to develop own leadership skills and that of the team members
• Responsible for accurate and timely documentation of all store operational activities

Education and Qualification:

• B.SC in Business Administration, Management.
• Masters in Administration with related retail training courses will be an added advantage.

Experience:
At least 5years experience in a structured organization,2years preferably in a managerial capacity

Front end retail management exposure is a must (inclination to fashion would be an added advantage)

Person Specification:

• Warm, personable and honest individual,confident in look and speech
• Self-motivated and result driven

Knowledge:

• Working knowledge of Human relations, Sales and customer service principles and practice.

Skills and Abilities:

• Strong leadership and team playing skills is crucial to the role
• High standard of attention to detail
• Result and solution oriented
• Ability to think on his feet and make quality decisions
• Good persuasion skills
• Excellent verbal and written communication skills
• Ability to work under pressure and tight deadlines
• Excellent organizational development skills
• Strong proficiency in the use of Microsoft Office skills like Word, Outlook, Excel, Power point.

Preferred Age /Sex:
28 – 33years ; Male/Female

Application Closing Date
Wednesday, September 3rd, 2014

Method of Application
This position is available in Apapa (Lagos), Abuja, Lekki (Lagos), Surulere(Lagos), Port Harcourt. Therefore qualified candidates should forward their CV, using the position and preferred location as the subject of the email, e.g "Retail Store Team Lead - Apapa" to: [email protected] latest by Wednesday, September 3rd, 2014.