Technical Account Manager Vacancy at Google Nigeria - Lagos

Google  is not a conventional company, and we don't intend to become one. True, we share attributes with the world's most successful organizations - a focus on innovation and smart business practices comes to mind - but even as we continue to grow, we're committed to retaining a small-company feel. At Google, we know that every employee has something important to say, and that every employee is integral to our success. We provide individually-tailored compensation packages that can be comprised of competitive salary, bonus, and equity components, along with the opportunity to earn further financial bonuses and rewards. Googlers thrive in small, focused teams and high-energy environments, believe in the ability of technology to change the world, and are as passionate about their lives as they are about their work.

Job Title: Technical Account Manager - Lagos

Posted: November 11, 2011
Type: Full-time
Experience: Not Applicable
Functions: Information Technology 
Industries: Information Services, Internet 
Job ID: 2174274

Job Description
This position can be based in Accra, Ghana; Nairobi, Kenya; or Lagos, Nigeria.

The area: Partner Solutions Organization

Google's Partner Solutions Organization (PSO) is a technology group dedicated to developing and managing the company's largest and most strategic partnerships. Our multi-faceted professionals work together with teams throughout Google to address our partners' most pressing technology challenges - ones that have no simple answers. We create solutions for and build enduring long-term relationships with organizations that represent outstanding revenue opportunities and/or are strategically important for us to take new, world-shaping technologies to market.

The role: Technical Account Manager

As a Technical Account Manager, you are the engagement manager taking responsibility for the success of our largest partnerships. You lead deployments, optimize implementations and integrations to increase revenue, drive new business opportunities, and manage the overall technical aspects to build strong, successful, long- term partnerships. If you are a creative thinker who thrives in a fast-paced, market-driven environment, we want to talk to you. You should be a self-motivated individual looking to solidify Google's strategic partnerships across a variety of product lines made especially for Africa. These include search, mobile, video, Google Apps, e-commerce, and many other new initiatives.

Responsibilities:

• Troubleshoot and train in relation to the Google Apps deployment project management with partner universities.
• Perform implementation reviews, evangelize new product features, and ensure the prompt and proper resolution of technical challenges.
• Improve product feature offerings by providing partner feedback to internal cross-functional teams including Product Management and Engineering.
• Guarantee the technical aspects of a partner’s integration (both new and ongoing) by providing necessary documentation, training and technical guidance.
• Develop proof-of-concept products and software tools to assist in closing deals.

Requirements:

• BA/BS preferred in a technical field with a strong academic record. (MS/MBA is a plus).
• Extensive hands-on experience in Internet or telecom products and technologies in Africa or similar market.
• Experience in deadline-driven, large-scale technical project management or software development in the Internet/Telecommunications space.
• Excellent project management skills and attention to detail as well as experience working with external clients in a sales environment.
• Proficient in one or more programming languages, including Java, C/C++, JavaScript, Python, or PHP.
• Proficient in French, English and at least one other African language.
• Willing to travel extensively within Africa.

Application Deadline
10th December, 2011

Method of Application
Interested and qualified candidates should:
Click here to apply online