Entry Level Customer Service Representatives at PowerHQ

PowerHQ, we are an ecofriendly, tech-savvy solution driven online Retail firm based in Lagos, Nigeria. We offer online sales of Laptop computers, Mobile Phones, Data Plan Sales and power products that solve our real power problems.

Due to our expansion and determination to offer uncompromised quality service to our customers we are looking for motivated young graduates who can join us to continue to create value for the customers, themselves and also the company.

PowerHQ is recruiting to fill the below position:

Job Title: Entry Level Customer Service Representative

Code: CSR01
Location: Lagos

Responsibilities:

• Will be the first point of contact with customers on the phone.
• Receive and resolve customer’s complaints.
• Educate customers about our products and services.
• Attend to SMS and BBM communications with customers.
• Be friendly at all times when attending to customers.
• Work on rotational shift cycles.

Qualification

• OND/HND in any Discipline.

Desired Qualities:

• Good command of English language; spoken and written
• Comfortable with touchscreen phones (Android & Windows)
• Friendly outgoing personality
• Good analytical instincts and attention to details.
• Ability to work in a team
• Ability to multitask in a fast paced environment.
• Lives close to Ikeja, Lagos.

Application Closing Date
24 October, 2014

How To Apply
To Apply, Send a one page CV to: [email protected]
Use your name and the position code as subject of the email.

Note: Only shortlisted candidates will be contacted.