Fan Milk Nigeria Plc Recruiting IT Support Officers

Fan Milk Nigeria Plc is a leading manufacturer and marketer of healthy, nutritious and safe frozen dairy and non-frozen dairy food products with distribution channels across the length and breadth of Nigeria. Copied from: www.hotnigerianjobs.com

We pride ourselves in providing nourishing and healthy food products at an affordable price to all Nigerian, and we offer a fantastic range of products to cover all age groups and all consumer groups.

Job Title: IT Support Officer

Location: Lagos
Status: Contract

About The Job
This is an excellent opportunity to join a small IT team supporting  a user community  of approximately 50 across Lagos. In order to be suitable for this vacancy you must have strong communication skills, a thorough knowledge of Windows environments and have proven experience in supporting networks, users and infrastructures.  This is a contract position and successful candidate will be based in Lagos and covering seven locations and offices across Lagos. Please see below for detailed job description and requirement:

 Job Description:

• installing and configuring computer hardware operating systems and applications;
• monitoring and maintaining computer systems and networks;
• talking staff/clients through a series of actions, either face to face or over the telephone;
• troubleshooting system and network problems and diagnosing and solving hardware/software faults;
• replacing parts as required; Copied from: www.hotnigerianjobs.com
• providing support, including procedural documentation;
• following diagrams and written instructions to repair a fault or set up a system;
• supporting the roll-out of new applications;
• setting up new users’ accounts and profiles and dealing with password issues;
• responding within agreed time limits to call-outs;
• working continuously on a task until completion (or referral to third parties, if appropriate);
• prioritizing and managing many open cases at one time;
• rapidly establishing a good working relationship with end users and other professionals (e.g., software developers or other external IT Solution partner/provider);
• testing and evaluating new technology

• Sound mind
• can do attitude
• ability to take initiatives
• ability to work with minimum supervision
• problem solver

• A minimum of B.Sc or HND in Computer Science or related discipline
• A thorough and proven experience in most of the task detailed in the job description. Copied from: www.hotnigerianjobs.com
• Technical certifications such as CCNA and others, a clear advantage