Graduate Customer Solutions Provider (CSP) in a Leading Nigerian Bank - Whyte Cleon Limited

Posted on Wed 10th Dec, 2014 - hotnigerianjobs.com --- (0 comments)

Whyte Cleon Limited - Our client, a major player in the banking sector of the Nigerian economy desires for immediate employment, highly intelligent, young and dynamic professionals for the below position:

Job Title: Customer Solutions Provider (CSP)

Location: Nationwide

Job Description

Responsible for the day to day resolutions of complaints made by customers.
Log full details of complaints, recording all contact made and actions proposed/agreed on contact.
Provide support and guidance to operational teams in using customer feedback to improve service.
Attract potential customers by answering product and services questions, suggesting information about other products and services.
Resolving products or service problems.

Educational Qualification

Minimum Upper Credit in HND or a good University degree (Minimum Second Class Lower).
NYSC Certificate or exemption letter.
Age: Not more than 27 years.
Experience in the banking industry will be an added advantage.
Fluent in English, Hausa or Igbo languages.

Skills/ Competence Required:

Excellent communication and interpersonal skills.
Problem solving skills.
Quality focus.
Multi-tasking.
Strong analytical and problem solving skills.
Ability to pay attention to details.
A warm and approachable manner.
Self motivation and direction.

Application Closing Date
Not Stated.

Method of Application
Interested and qualified candidates should:
Click here to apply online

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