Sub Category

Trainee / Graduate Jobs

Administrative Jobs in Nigeria

Advertising Jobs Nigeria

Accounting Jobs in Nigeria

Auditing Jobs Nigeria

Arts Jobs in Nigeria

Android / IOS Developer Jobs

Agriculture Jobs in Nigeria

Architecture Jobs in Nigeria

Aviation Jobs in Nigeria

Automobile Jobs in Nigeria

Banking Jobs in Nigeria

Computer & InfoTech Jobs

Computer / IT Support Jobs

Customer Service Jobs

Civil Engineering Jobs

Cook / Chef Jobs

Database Jobs in Nigeria

Driving / Dispatch Rider Jobs

Education Jobs for Nigerians

Real Estate Jobs

Electrical/Electronics Jobs

Engineering Jobs in Nigeria

Facility Mgt Jobs in Nigeria

Finance Jobs in Nigeria

Front Desk Jobs in Nigeria

Geology Jobs

Government Jobs in Nigeria-

Graphics Design Jobs

Hospitality Jobs in Nigeria

Hotel Jobs in Nigeria

HR Jobs in Nigeria

Industrial Attachment (Internship)

Insurance Jobs in Nigeria

Journalism / Content Writing Jobs

Law Enforcement / Security Jobs

Lecturing Jobs in Nigeria

Law / Legal Jobs in Nigeria

Linux & Unix Jobs Nigeria

Marketing & Sales Jobs

Maritime & Shipping Jobs

Medical & Healthcare Jobs

Military Jobs in Nigeria

Computer Networking Jobs

NGO Jobs in Nigeria

Oil & Gas Jobs in Nigeria

Oracle Jobs in Nigeria

Personal Assistant Jobs

PHP & MySQL Jobs in Nigeria

Physician / Medical Officer Jobs

Public Relation Jobs

Programming / Software Jobs

Pri/Sec Sch Teaching Jobs

Real Estate Jobs in Nigeria

Remote / Work-at-home Jobs

Research Jobs in Nigeria

Safety & Health Jobs

Secretarial Jobs in Nigeria

Security Jobs in Nigeria

Sales Jobs

Shipping & Maritime Jobs

Student Jobs in Nigeria

Software Developer Jobs

System Admin Jobs in Nigeria

Teaching Jobs in Nigeria

Telecommunication Jobs

Semi-skilled / Factory Work

Volunteer Jobs Nigeria

Web Developer Jobs Nigeria

Web Designer / Frontend / UI Jobs


Job Filter

Get Latest Nigerian Jobs Alert!
Enter your email below.










  
          Popular Jobs
Owlman PRS Job Recruitment (5 Positions)

Sundry Foods Limited Trainee & Exp. Job Recruitment (4 Positions)

LifeBank Job Recruitment (10 Positions)

The Advancement Place Job Recruitment (4 Positions)

Lopterra Services Limited Trainee & Exp. Job Recruitment (6 Positions)

Lifemate Nigeria Limited Job Recruitment (3 Positions)

Bukka Hut Restaurant Job Recruitment (8 Positions)

Watu Credit Limited Job Recruitment (4 Positions)

Westfield Consulting Limited Job Recruitment (3 Positions)

Bethel Mind Recruits Job Recruitment (3 Positions)

TGI Distri Limited (a TGI Group Company) Job Recruitment (3 Positions)

International Medical Corps (IMC) Job Recruitment (3 Positions)

BethelMindRecruits Job Recruitment (3 Positions)

Pharma Ethics Limited Job Recruitment (3 Positions)

Save the Children Nigeria Job Recruitment (6 Positions)

mDoc Healthcare Job Recruitment (8 Positions)

Search for Common Ground (SFCG) Job Recruitment (4 Positions)

Coca-Cola Hellenic Bottling Company (HBC) International Leadership Trainee Program 2024

Elizade University Job Recruitment (20 Positions)

SPIE Oil & Gas Services Job Recruitment (8 Positions)

Hilton Worldwide Job Recruitment (3 Positions)

Paras Energy Job Recruitment (8 Positions)

Plan International Job Recruitment (13 Positions)

Association for Reproductive and Family Health (ARFH) Job Recruitment (3 Positions)

OnePyramid Consulting Limited Job Recruitment (3 Position)

Ohan Corporate Services Job Recruitment (4 Positions)

New Private Medical Diagnostic Centre Job Recruitment (5 Positions)

Zojatech Limited Graduate & Exp. Job Recruitment (6 Positions)

Beacongate Limited Job Recruitment (5 Positions)

Jibs-Ray Nigeria Limited Job Recruitment (3 Positions)

Khenpro Global Services Job Recruitment (9 Positions)

Amaiden Energy Nigeria Limited Job Recruitment (4 Positions)

Nestoil Limited Job Recruitment (7 Positions)

Yardoak Project Graduate & Exp. Job Recruitment (4 Positions)

HR-Light Consult Job Recruitment (4 Positions)

Fadac Resources and Services Limited Job Recruitment (9 Positions)

Roducate Limited Job Recruitment (3 Positions)

IO Furniture Limited Job Recruitment (5 Positions)

Scrapays Plc Job Recruitment (4 Positions)

Babban Gona Farmer Services Nigeria Limited Job Recruitment (3 Positions)

Schlumberger Limited Job Recruitment

Alfred and Victoria Associates Job Recruitment (7 Positions)

TotalEnergies Nigeria International Masters Degree Scholarship 2024

Advantage Health Africa Job Recruitment (4 Positions)

Odixcity Consulting Job Recruitment (9 Positions)

Agurate Online Limited Job Recruitment (4 Positions)

HR-EX Consulting Job Recruitment (7 Positions)

Kennedia Consulting Limited Job Recruitment (4 Positions)

Goldplates Feast House Job Recruitment (4 Positions)

Prestigious Consulting Group Job Recruitment (4 Positions)


Manager, Postpaid Usage and Retention at Airtel Nigeria

Posted on Thu 18th Dec, 2014 - hotnigerianjobs.com --- (0 comments)


Airtel Nigeria (Airtel Networks Limited), a leading mobile telecommunication services provider in Nigeria and a member of Airtel Africa Group, is committed to providing innovative, exciting, affordable and quality mobile services to Nigerians, giving them the freedom to communicate, rise above their daily challenges and drive economic and social development. The company made history on August 5, 2001 by becoming the first telecoms operator to launch commercial GSM services in Nigeria and has scored a series of many "firsts" in the highly competitive Nigerian telecommunications market including the first to introduce toll-free 24-hour customer care; first to launch service in all the six geo-political zones in the country; first to introduce affordable recharge denominations; first to introduce monthly free SMS and first to introduce monthly airtime bonus.

A truly innovative company, Airtel has showed resilience, charting new paths in meeting the demands and needs of its esteemed stakeholders and enhancing distribution as well as providing affordable services to empower more nigerians.

Airtel Nigeria is recruiting to fill the position of:

Job Title: Manager, Postpaid Usage and Retention

Location:
Nigeria

Job Description
  • This role is responsible for end to end design and implementation of postpaid propositions, initiatives and activities towards acquiring new postpaid customers, growing the postpaid High net worth individual base (HNI), delivering the desired revenues as well as ensuring consistent postpaid customer usage on the Airtel network.
Key Accountabilities
  • Grow Postpaid HNI customer base
  • Develop and launch initiatives to attract high value customers onto the Airtel postpaid platform
  • Coordinate with the high value sales team to drive last mile delivery of postpaid propositions
  • Design and implement the right incentive schemes to ensure target achievement of post-paid sales Key Performance Indicators (KPIs)
  • Coordinate with Customer service Delivery to ensure minimal churn and prevent postpaid to prepaid migration
Postpaid Revenues:
  • Grow postpaid revenues via implementation of attractive upselling schemes as well as unique propositions which encourage prepaid to postpaid migration
Postpaid ARPU:
  • Implement offers that elicit minimum spend commitments from postpaid customers thereby ensuring ARPU consistency
  • Customer life time value and in-life proposition management
  • Build MIS data systems to enable tracking and review of all key voice usage/Revenue Earning Customer (REC) impacting/driving/enhancing indicators
  • Periodical review and course correction to correct/ resolve/ leverage opportunities for revenue and REC growth within the postpaid base
  • Track campaign results, analyze data, and assess the effectiveness and profitability of retention campaigns; modify strategies as indicated
  • Deploy customer segmentation model for effective monitoring and targeting of customers with unique propositions to ensure continuous activity
  • Carry out customer research and market intelligence activities to proactively repel attacks from competition
Desired Skills and Experience
Educational Qualifications & Functional / Technical Skills:
  • Bachelor's Degree
  • Relevant Masters Degree from a reputable institution
  • Data Analytics skills
  • Product strategy/development - Extensive knowledge of product telecom workflows to ensure effective development of financial and product business cases, review and management of products
  • Sales Acumen
  • Excellent presentation and communication skills
  • Knowledge of the postpaid billing architecture is desirable
Key Contacts:
  • High Value Sales and Enterprise teams
  • Customer Service Delivery – High value, Airtel Premier
  • Networks and Information Technology – Billing, Provisioning,Configuration, Reporting & Analytics
Relevant Experience:
  • 6-8 years’ work experience with at least three years of proposition development/In-life proposition management.
  • Minimum of 3 years’ experience in the telecom industry
  • Knowledge of or experience in direct sales 'Go To Market' (GTM) will be an advantage
Other requirements:
  • Good interpersonal skills - ability to work with multifunctional teams
  • Self-motivated, takes initiative
  • Multitasking ability
  • Has a drive to succeed
  • Collaborates well
  • Execution excellence - quick turnaround time in a highly competitive and dynamic market
Application Closing Date
Not Stated.

Method of Application

Interested and qualified candidates should:
Click here to apply online

  

Comments (0)


Post a Comment
Name: *
Email: *
Comment: *