Relationship Manager - Commercial Clients at Standard Chartered Bank Nigeria

Standard Chartered Bank Nigeria - We attract talented individuals. Not only can they give you the benefit of their experience, they also reveal a closer, more personal look at the wide range of global opportunities we offer. At the core of the Group's people strategy is our focus on employee engagement. Engagement is a key driver of productivity and performance, which creates the foundation of our performance culture. We encourage and focus on the behaviours that bring out the very best from every employee, assessing their performance not just on results but on how those results were achieved. To further embed these behaviours we have a remuneration programme in place, carefully designed to incentivise our employees to live our values every day.

We are recruiting for the position of:

Job Title: Relationship Manager - Commercial Clients

Job ID: 459144
Location: Nigeria
Job Function: Commercial Clients

Job Description

• Directly work with customers to secure new business relationships, through referrals and different Sales Channels, via the analyses of their needs and provision of CC products and services.
• Grow share of Clients portfolio size by deepening existing Clients' relationships
• Analyses and reviews quality of potential business to ensure maximum profitability.
• Maintain accurate and up-to-date records of all actual and attempted customer interactions.
• Liaise and provide leadership in areas of expertise, particularly in the provision of products and services to customers after identification of their needs.
• May be requested to co-ordinate Country or Regional initiatives within CC team.
• Provide feedback to Senior Management, Marketing and Product management on customers needs and the efficiency of marketing strategies and tactics.
• Responsible for delivering a service to customers that matches the Bank's brand promise of being "The Right Partner".
• Operate within Risk & Compliance requirements/framework

KYC/AML Clause
Ensure you remain alert to the risk of money laundering and assist in the Bank's efforts in combating it by adhering to the key principles in relation to:

• Identifying your customer
• Knowing your customer
• Reporting suspicions
• Safeguarding records and
• Not disclosing suspicions to customers

Reporting

Internal:

• Marketing on new and continuing initiatives
• Head, ME Segment on issues to CC customers
• Branch departmental and T&O Managers and staff for CC customers' account opening, servicing and administration
• Product Development and Analytics - product review, development, implementation and analytics

External:

• Customers
• Revenues, Asset and Liabilities of CC Banking business at Country and Regional level
• Image and reputation of Department and the Bank
• As advised through written delegation from VSGM CC Banking; Head, ME Segment.

Application Closing Date
Not Stated.

Method of Application
Interested and qualified candidates should:
Click here to apply online